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Insurers: The First and Next Alternative Data Innovators?
The world is in the middle of a data explosion. The quantity of data being generated and collected is increasing exponentially. Every company is now a data company, obsessively measuring, tracking ...
Creating a Culture for a Digital Age: A How-To Guide for P/C Insurers
A company culture that can meet the demands of a digital age will make or break a company, no matter size, industry or geographic location. While waiting for cultural change to occur within your ...
Chubb’s Chief Culture Officer Leads by Example
Holding the position of chief culture officer is no easy task. It takes flexibility, empathy and an inherent ability to listen—to both what is said and unsaid. With a background in retail banking, ...
Chloe and Insurance: A Love Affair
When Chloe steps out the door of her apartment on her way to work in the morning, her vehicle automatically unlocks its doors while the navigation system maps out the best route based on the latest ...
How We’re Doing It: Defining a New Culture for Digital Transformation at State Auto
The State Auto team began a journey in 2015, when the company was at a crossroads: Continue on the path of a five- to seven-year project to stand up a new policy and billing platform, or do something ...
ICOs: Understanding the Risks
Initial Coin Offerings (ICOs) are already a multibillion-dollar strategy for raising capital and are growing in importance. They do, however, present significant and unresolved regulatory and ...
So You Wanna Be an Innovator in a Big Company
Here's what I've learned. 1. Ban the "I" word. Most innovation in insurance companies comes where customers (or distributors) encounter the company. This is one reason that 89 percent of insurance ...
The Road to Greatness: Transforming Culture From Complacency to Ownership
When you're in a consumer-focused business, your job is to help people. Those of us in the insurance industry know we have a great advantage: When people have their worst day, we help them put things ...