Members Only Content
The Road to Greatness: Transforming Culture From Complacency to Ownership
When you're in a consumer-focused business, your job is to help people. Those of us in the insurance industry know we have a great advantage: When people have their worst day, we help them put things ...
UBI Insurance Is Not Usage-Based. Sorry, Not Sorry!
Usage-based pricing is a fascinating topic for insurers. A technology that allows persistent monitoring of risk exposure during the coverage period could potentially enable insurers to price each ...
Startup vs. Incumbent: The Battle Rages as InsurTechs Grow Fast But Fail to Show Profits
How far will they climb? How far can they fall? Will innovative InsurTech startups rocket past established players? Those may be some of the unspoken questions beneath a series of articles written by ...
MAPFRE, Insurance Agents Help Towns Get Back to Normal After Gas Explosions
As three Massachusetts towns faced the aftereffects of a series of natural gas explosions in September, finding some normalcy may have seemed nearly impossible. However, this is something MAPFRE ...
Why Carriers Need to Rethink Their Approach to Data Technology
Most carriers recognized long ago that making it easier for agents to do business with them has competitive advantages. Companies have made an effort to simplify the submission and underwriting ...
Insurers’ Growth Strategy: It’s All About Results
Insurance companies today are all targeting profitable growth. There's a buzz in the marketplace that one can shoot in any direction and hit their target. It's not that easy, however, because real ...
Fight or Settle? Analytics Promises to Disrupt Claims Litigation Handling for Carriers
Labor-intensive and time-consuming, that's how research connected to litigated claims files is often described. Time is a commodity, and if a case requires researching applicable laws, venues, judges ...
Reputational Risk: A Strategic Element
A company's reputation cannot be seen, touched or assigned a balance sheet value. It is a perception, a feeling that keeps customers coming back and bringing others if the experience is that good. ...