Seven Ways to Embrace a Customer-Centric Culture

The success of any business depends upon customer satisfaction. The cost of acquisition is high. Retention is vital, particularly in today's volatile market, where competition is driving prices down, ...

AIG Faced Investor Pressure Long Before Icahn

American International Group Inc. knows what it's like to be circled by hawks. Under pressure in 2009 to repay the insurer's bailout, company executives were in a race to sell assets. Then Robert ...

Cyber Security Firm FireEye Grabs Rival for $200M

FireEye Inc said on Wednesday it paid $200 million to buy privately held iSight Partners in a move to boost its cyber intelligence offerings for governments and businesses as the sector consolidates. ...