Strategy
Zurich Org Change Not Radical, CEO Greco Says; Financial Targets to Come
Structural changes revealed at Zurich Insurance Group late last week are nothing radical, according to the CEO, who says the simple intent is to organize the company "around the customer" and ease ...
Zurich Mulls Expanding Coverage to Help Protect Banks From Catastrophic Losses
Zurich Insurance Group AG, Switzerland's largest insurer, may increase its offering of insurance that helps protect banks from catastrophic losses like rogue trading by sharing risk with investors. ...
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...
Political Connections Ease the M&A Process
Firms that maintain political connections have an easier path through the merger process. In a study that is the first to examine the issue, we compare the differences in merger behavior and outcomes ...
IACP Conference Report: Could CEO Retirements, Brexit Fuel M&A?
Short memories and immediate pressures on growth and profit are among the factors that may explain the surge of M&A deals in the property/casualty insurance sector last year, an analyst said last ...
XL Catlin, Liberty Mutual Back Internet of Things/Home Security Startup
XL Catlin and Liberty Mutual are among the backers of a new startup focused on developing Internet of Things-related home security technology, with an eye on reducing property damage risks. The ...
Munich Re Restructuring Primary Insurance Unit; Cutting Jobs in Digital Push
Munich Re, the world's second-biggest reinsurer, plans to spend 1 billion euros ($1.1 billion) by 2020 restructuring operations at its loss-making primary insurance unit in Germany. The plan for ...
How to Sell Cyber Insurance Online; CyberPolicy.com Set to Launch in July
CoverHound CEO Keith Moore has a vision of simplifying cyber insurance sales that involves underwriting the security vendors used by insureds—a model that could ultimately allow small business ...