Strategy
W.R. Berkley Hires Ex-Goldman Sachs Analyst to Assess Emerging Tech Company Investments
W.R. Berkley Corp. has hired a former Goldman, Sachs & Co. analyst to evaluate potential investments in emerging insurance technology companies. The executive, Michael Nannizzi, will be part of ...
Insurers Are Rapidly Adding ‘Virtual’ Customer Service Tools
Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to insurance, you'll just as likely end up dealing with a robot as a ...
Time Constraints Can Boost Ingenuity
Constraint can be one of the most powerful forces behind ingenuity—and no constraint is more powerful than time, says Kellogg School's David Schonthal. He offers four suggestions for how innovators ...
Swiss Re Set to Launch Singapore Sub in ’18 Strengthening Asia Commitment
Swiss Re plans to launch in 2018 a subsidiary in Singapore, which will become the company's regional headquarters for its reinsurance operations in Asia. The company, Swiss Re Asia, will be wholly ...
Scientists Predict Nearing ‘Aha Moments’ with Eye-Tracking Tech
Everybody loves those rare "aha moments" where you suddenly and unexpectedly solve a difficult problem or understand something that had previously perplexed you. But until now, researchers had not ...
The Latest Launches From Grinnell Re and CNA
Grinnell Re is expanding with the launch of a new national reinsurance program. CNA is rolling out a number of new Aging Services general liability, professional liability, employee benefits ...
The Latest Launches From Farmers, ISO/Verisk and More
Farmers Insurance is expanding into more states with a billing product designed to make the workers compensation coverage process easier for small businesses. ISO launched an interactive dashboard ...
Don’t Just Service Customers; Learn to Speak Their Language
It's no longer enough to choose a customer segment and design products targeted to them. To stay ahead, companies must speak the language of their customers, understand their needs before they do, ...