Leadership & Strategy
Progressive’s Flo Is Ready to Win Over ‘Rate Shock’ Drivers
Progressive Corp., the fourth-largest U.S. auto insurer, boosted spending on marketing this year to win customers after scaling back in the second half of 2016 when increased costs from car accidents ...
CNA Creates Chief Diversity Officer Position; Ex-Chubb Exec Hired to Fill Slot
New CNA Chairman and CEO Dino Robusto continues to put his stamp on the insurer, this time with the creation of a new executive position: chief diversity officer. The Chicago-based property/casualty ...
‘Digitally Fit Future’ Ahead for American Modern as CEO Kleiner Dives In
Take me to the engine room. That's a phrase Andreas Kleiner may have spoken a number of times when he worked as a property risk engineer inspecting industrial risks for Munich Re Group during the ...
Experience Is Everything for Krefta, Soon to Take the Helm at Hiscox Re and ILS
When someone gets to be a CEO at the age of 36, perhaps it's a good idea to listen to his story about how he got there and some of the lessons he's learned. From his current position as chief ...
CEO Lacher Seeks to Unlock Value and Build a Culture of Winners at Kemper
Anyone listening to last year's investor updates from Kemper heard Joseph Lacher utter phrases such as "unclear strategic focus," "financial underperformance" and "culture of complacency" to describe ...
A Happy Accident Starts a CEO’s Career
Seraina Macia, CEO of Hamilton USA, admits that sometimes career success can involve a little bit of luck—and a lot of hard work, once the luck lands. When she embarked on her professional life, ...
When Egos Get in the Way: A Guide for New CEOs
Yesterday's chief executive officers achieved success overseeing an organization in a fairly predictable environment. On well-understood business platforms, they had clear sight into market ...
New CEO of Hamilton USA Says Company Aims to Innovate Rather Than ‘Disrupt’
Seraina Macia, Hamilton USA's new CEO, isn't too worried about industry disrupters. If anything, she admits, Hamilton is seeking its own kind of disruption in the InsurTech space, as it develops ...