Leadership & Strategy
New Vanity Metrics vs. Old School KPIs: Evaluating InsurTech Performance
Since I began a quarterly discussion of U.S.-based InsurTech carriers' financials based on their public filings last year, many have responded that these players needed to be evaluated on other ...
Chubb CEO Greenberg Continues Push for a More Humane (and Business-Savvy) Immigration Policy
For the second year running, Chubb Chairman and CEO Evan Greenberg is railing against the U.S.'s current immigration policy. Greenberg, without mentioning U.S. President Donald Trump by name, used ...
The Latest Launches From AXA XL and Everest Insurance
AXA XL's North America marine insurance business added to its inland marine coverage. Everest Insurance revamped its Multinational coverage form. *** AXA XL's North America marine insurance business ...
Why Insurers Need to Offer Customers Self-Service Options
Today's smartphones are more powerful than the computer that once dealt a world-champion chess player his first loss. But when it comes to using the power of mobile to enhance the customer ...
Finance Companies in the UK Make Little Progress in Reducing Gender Pay Gap
Women working in the U.K.'s financial-services industry are seeing little improvement in their pay parity with male colleagues, according to the latest batch of disclosures as this year's reporting ...
New Slice Labs Unit Relies on AI, Machine Learning to Help Clients Fine-Tune Their Operations
Slice Labs Inc., known for its on-demand insurance cloud platform, recently launched a new business unit. The division, named Slice Mind, centers around an "insight engine that helps companies with ...
3 Ways InsurTech Software Convergence Can Boost Customer Service and Business Growth
There's been a huge surge in software development aimed at improving efficiency across the insurance value chain. In fact, InsurTech is now a half-billion-dollar industry, expected to top $1.1 ...
Hippo Insurance’s CEO Looks Back on ‘A Banner Year’
Hippo Insurance was founded in 2015, started selling homeowners insurance policies online in 2017, and in October 2018, during its first policy year, faced one of the worst wildfire seasons in ...