Not Magic, But Design Thinking Works

There is so much talk about the need for the insurance industry to innovate. More and more emphasis is being put on innovation. Heck, even AM Best has decided that it needs to assess innovation as a ...

Communicating in a Crisis

The global pandemic has forced many companies to transition to work-from-home, with no way of knowing when employees will be able to return to the office or how different things will be when they do. ...