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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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New Wildfire Prevention Campaign Focuses on Education, Clearing Dead Brush
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
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UBS Urges U.S. Judge to Curb Liability for Nazi-linked Crimes
High Winds Cause Power Outages, Property Damage as Wild March Weather Continues

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
Is Risk the Main Ingredient in Ultra-Processed Food?
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists

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How Artificial Intelligence Is Changing Cyber Risk in 2026
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The Decision-Native Insurer
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance

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Leadership & Strategy

AXA XL Makes Americas, UK and Lloyd’s Exec Appointments in Ongoing Restructuring

AXA XL's plan to revamp the structure and focus of its Insurance unit continues with a number of new leadership promotions and new hires in the Americas and also the UK/Lloyd's market. AXA XL's new ...

Tesla CEO Musk Seeks Actuaries to Help Build New Insurer

Tesla, which has been testing an insurance product for its drivers in California, is preparing to build an insurer, one CEO Elon Musk says will be "revolutionary." And he's inviting actuaries to join ...

Plastic in the World’s Oceans Will Triple in Volume by 2040

The annual flow of plastics into our oceans is on a trajectory to triple over the next 20 years, which could add up to 110 pounds of plastic trash for every meter of coastline worldwide, a new report ...

U.S. Carriers Begin Crafting Police Professional Liability Cover

U.S. insurers and brokers are starting to craft professional liability coverage for police officers, spurred on by signs that policymakers in some cities and states want to use a financial stick to ...

How to Redesign the Employee Experience: Leadership Tips

The global COVID-19 pandemic has changed the workplace, redefining what employees need to do their jobs safely and effectively. As business leaders shift their mindset from survival and resilience to ...

The Latest Launches From SSP/Willis Towers Watson, PURE, and Berkshire Hathaway/GUARD

Insurance Software Company SSP joined a Willis Towers Watson program designed to help boost what it can learn from data. Privilege Underwriters Reciprocal Exchange, or PURE, has launched PURE Gold, a ...

The Big Picture: How COVID Should Change the Industry

Responding to a Carrier Management call for executive viewpoints, industry leaders told us how the pandemic has changed them. In addition, they shared ideas about how the industry should plan for the ...

Zurich Insurance Declines to Renew Cover for Controversial Trans Mountain Oil Pipeline

Insurer Zurich has decided not to renew cover for the Canadian government's Trans Mountain oil pipeline, said a spokeswoman for the project, which is opposed by environmental campaigners and some ...

Overcommunication: A Leadership Lesson From the Crisis

If you asked business leaders at the beginning of March if they thought allowing staff to work from home was an efficient way to run a company, I bet the overwhelming majority would have said no. ...

COVID Challenges: Perspective on P/C Insurance Leadership and Operational Productivity

From a personal perspective, the pandemic crisis has especially highlighted the importance of abiding by a driving purpose and core values. I have tried to function and act by our company's core ...
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Latest

  • New Wildfire Prevention Campaign Focuses on Education, Clearing Dead Brush
  • UBS Urges U.S. Judge to Curb Liability for Nazi-linked Crimes
  • High Winds Cause Power Outages, Property Damage as Wild March Weather Continues
  • Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
  • Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
  • La Niña Forecast to End Soon, El Niño Likely by Mid-2026

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

  • The Decision-Native Insurer

  • How Modern Is ‘Modern Enough’ for Insurance Applications?

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Neptune Insurance Holdings Inc.NP$21.87up+20.23%
Hagerty, Inc.HGTY$10.23up+4.49%
Lemonade, Inc.LMND$55.15up+4.27%
HCI Group, Inc.HCI$167.39up+2.59%
NI Holdings, Inc.NODK$13.23up+2.56%
Company Symbol Close 1 Day Chg
Kingsway Financial Services Inc.KFS$10.38down-5.29%
Root, Inc.ROOT$43.76down-4.54%
The Hartford Insurance Group, Inc.HIG$132.93down-1.10%
James River Group Holdings, Inc.JRVR$6.39down-0.62%
Employers Holdings, Inc.EIG$39.24down-0.56%
* As of March 13, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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