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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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New Wildfire Prevention Campaign Focuses on Education, Clearing Dead Brush
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
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UBS Urges U.S. Judge to Curb Liability for Nazi-linked Crimes
High Winds Cause Power Outages, Property Damage as Wild March Weather Continues

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
WTW: U.S. Commercial Insurance Rates Moderate to 2.9% in Q4 2025
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
Is Risk the Main Ingredient in Ultra-Processed Food?
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists

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How Artificial Intelligence Is Changing Cyber Risk in 2026
Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow
The Decision-Native Insurer
As SCS Losses Grow, Demex Offers Modeled-Loss Reinsurance

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Leadership & Strategy

Citing Social Justice, Root Pledges to End Credit Scoring for Auto Insurance Pricing

Root Insurance pledged to eliminate the use of credit scoring from its car insurance pricing model by 2025, a move the InsurTech said will help remove bias and discrimination from the process. ...

AXA CEO Expresses Confidence in XL Biz After Coronavirus-Related Losses

The CEO of AXA on Thursday expressed confidence in the French insurer's company-focused XL Group after the business reported a loss in the first half following a spike in COVID-19-related claims. AXA ...

Dynamic Planning Framework: How Carriers Can Deal With Uncertain Risks

Insurance companies have always been leaders in dealing with uncertainty. The difference today is that the threat environment has become more volatile. Climate change has made natural disaster ...

Black Lives Matter Protests Spur AIG Promise to Develop Equality Action Plans

AIG CEO Brian Duperreault said the insurer is taking steps to address racial equality and improve diversity – issues raised globally by examples of police brutality and the Black Lives Matter ...

Not Every InsurTech Is a Startup: How Swiss Re Delivers Tech Solutions

It's not just InsurTech startups that have an edge on innovation. Some established reinsurers have developed their own analytics and technology divisions that offer a variety of InsurTech-type ...

Acuity CEO, Others Explain How Pandemic May Forever Alter ‘Work-Life Balance’

When it comes to helping employees balance work hours with relaxation, Acuity Insurance Chief Executive Officer Ben Salzmann has a unique tool at his disposal: a 65-foot Ferris wheel. Before the ...

The Hartford Produces Q2 Profit; Announces Job Cut, IT Investment Plans

The Hartford survived second quarter COVID-19 related challenges by producing an overall profit, though the property/casualty insurer announced plans to reduce expenses through job cuts and other ...

10 Productivity Pitfalls Your Business Should Avoid

What separates the best performing workplaces from those that remain middle-of-the-road? It's just one single word: productivity. The top-performing organizations all understand how to generate and ...

Chubb CEO Greenberg Laments U.S. Govt. Covid-19 Setbacks, Promotes Diversity Initiatives

Chubb's employees have begun to return to their offices in many countries around the world as governments have brought the coronavirus pandemic under control. That's been a problem in the United ...

Best Practices for Developing an Automation Mindset Across an Organization

With interest rates near zero percent, insurance carriers are facing a shifting paradigm. Investment income will not be able to drive return on equity alone, and the combined ratio will have to bear ...
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Latest

  • New Wildfire Prevention Campaign Focuses on Education, Clearing Dead Brush
  • UBS Urges U.S. Judge to Curb Liability for Nazi-linked Crimes
  • High Winds Cause Power Outages, Property Damage as Wild March Weather Continues
  • Only 3 in 10 Americans Review Insurance Annually, Says Big I Survey
  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
  • Legacy Insurance Systems Cost Nearly $5M Annually in Hidden Operational Costs: Report
  • La Niña Forecast to End Soon, El Niño Likely by Mid-2026

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

  • Cyber Insurance Faces a Turning Point in 2026 as Soft Market Pressures Grow

  • The Decision-Native Insurer

  • How Modern Is ‘Modern Enough’ for Insurance Applications?

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Neptune Insurance Holdings Inc.NP$21.87up+20.23%
Hagerty, Inc.HGTY$10.23up+4.49%
Lemonade, Inc.LMND$55.15up+4.27%
HCI Group, Inc.HCI$167.39up+2.59%
NI Holdings, Inc.NODK$13.23up+2.56%
Company Symbol Close 1 Day Chg
Kingsway Financial Services Inc.KFS$10.38down-5.29%
Root, Inc.ROOT$43.76down-4.54%
The Hartford Insurance Group, Inc.HIG$132.93down-1.10%
James River Group Holdings, Inc.JRVR$6.39down-0.62%
Employers Holdings, Inc.EIG$39.24down-0.56%
* As of March 13, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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