Leadership & Strategy
The Insurance Jobs ‘Revolution’
Early in 2020, I wrote a series of articles about insurance carriers that got top ratings on an online job site. To do my research, I had to sign up to provide information about my job. Ever since, I ...
AI Insurance: Who Is Insuring the Algorithms?
There are some algorithms in life that, even with the very best marketing, don't really matter too much. For example, if Netflix's recommendation algorithm points me toward the first episode of a ...
The Challenges of Leading an InsurTech; What’s Next for RiskGenius?
Chris Cheatham believes forming partnerships with QBE and Guy Carpenter were the two biggest milestones in the history of his company, RiskGenius, so far. But was there ever a time when he thought it ...
How Insurers Can Build Trust Through Customer Advocacy
For the average insurance consumer, the arithmetic is hard to ignore: The less insurers pay in claims, the more money they make. Thus is planted the seed of a doubt that so many policyholders seem to ...
Buffett’s Berkshire Hathaway Invests in Japan’s Five Biggest Trading Firms
Berkshire Hathaway Inc has bought a 5% stake in each of Japan's five biggest trading houses, together worth over $6 billion, marking a departure for Chairman Warren Buffett as he looks beyond the ...
How to Acquire and Retain the Right Insurance Customers in a Post COVID-19 World
The impact of the COVID-19 outbreak has been devastating for the global economy, and with many countries in extended lockdown, there has been a seismic shift in customer behavior and business ...
Price Casualty Like a Short-Tail Line: Swiss Re Exec
With low investment yields becoming a fact of life of insurers and reinsurers, breakeven combined ratios for casualty business won't cut it anymore, a reinsurance executive said recently. Jonathan ...
Insurers Plan to Hire But Recruitment Struggles Remain
Most U.S. insurers want to fill existing positions or expand their staffs over the next year even though they are still having trouble recruiting. Interestingly, that trouble has persisted even ...