Leadership
Putting the ‘We’ Before the ‘Me’ at CoverHound
At online insurance agency CoverHound, "putting the 'we' before the 'me'" is part of the culture that's built around tracking "net promoter scores" of customer satisfaction before premium volume, ...
Keith Moore Answers Questions About Innovation in Insurance
In addition to talking about his career journey to become CEO of CoverHound, Keith Moore answered a few questions for Carrier Management about the insurance industry and technology. Q: What do you ...
IIS Names Butt, Sumi, von Bomhard as Hall of Fame Candidates
The International Insurance Society has announced the nominees for the 2017 Insurance Hall of Fame. The 2017 candidates are: Michael Butt, Chairman of the Board, AXIS, Bermuda; Shuzo Sumi, Chairman ...
Why a Five-Hour Workday May Make Sense
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That's why I moved my company to a five-hour workday ...
Root Debuts; Carrier’s Smartphone App Helps Good Drivers Get Cheaper Rates
Root officially debuts in the U.S. market on Oct. 25. The fledgling auto insurer, just 18 months old, relies on telematics and a customer's smartphone to deliver what it says will be significantly ...
InsurTech Founders Are Often Not Insurance Industry Veterans
As InsurTech companies increase in number and scope, the P/C industry may be surprised about one thing: only a small number of founders may actually be insurance industry veterans. So says, Tim ...
Brace for Impact: ‘Agile’ Leaders Needed to Reshape Insurance Industry, Educators Say
Disrupters such as the Internet of Things (IoT), big data, the sharing economy and fintech are reshaping the insurance industry and those who lead it. So when Carrier Management asked a sampling of ...
CEOs Succeed by Making Time Alone to Think
One way the best CEOs get important work done is by pulling partially back from their executive staff in order to think and focus. Bain & Company partner James Allen argues that this is an ...