Leadership
Remorseful Toyota CEO? Most People Don’t Think Leader Apologies Are Sincere
Do we believe apologies by people who have committed a transgression? It depends on their power status, according to a university study. The new international study including the University of Haifa ...
Getting Teams to Work (When No One Wants To)
We love teams, but wherever we look, we see a sad truth: Most teams underperform. A large part of the reason relates to passion—often teams have members who simply have no interest in being there. ...
The Latest Launches From Travelers, Starr Companies, Neon and More
Travelers' European unit is now marketing beefed-up cyber insurance coverage for UK and Ireland-based tech clients. Starr Companies is touting a new crisis coverage endorsement. Neon launched what it ...
Women Are Making Steady Gains in Insurance Industry Leadership Positions: Research
Women are making strides in building their ranks among insurance industry leadership positions even as they remain in the minority, according to new industry demographic research from Saint Joseph's ...
A Look Back at Carrier Management’s Top Features of 2017
For Carrier Management's most popular features of 2017, one thing is clear: Our readers, confronted with major technological changes in the property/casualty industry, are trying to figure out what ...
5 Tips for Overcoming a Change-Averse Culture
The environment for change in many organizations is unfriendly at best, creating a challenge for leaders trying to push for innovation. In a recent article for the blog Lead Change, leadership ...
Never Eat Lunch Alone: Important Lessons for Building a Positive and Productive Company Culture
Corporate culture is a key priority for me and our company, and has been since I stepped into my current role at Assurant three years ago. Without a fundamentally strong and engaging corporate ...
The Art of Translation: Why Middle Managers Are Key to Building a Strong Culture
There's an art to translation. Just ask the former president who once referred to himself as a jelly doughnut while speaking in German, or the banking group HSBC, which spent $10 million rebranding ...