Innovation
How Virtual Agents Powered by Artificial Intelligence Can Transform Insurance
As with most industries within the financial services sector, insurance is facing the dual pressures of needing to keep costs down in a competitive environment while maintaining satisfaction ...
ACORD’s Hartnett Discusses the Future of Industry Standards, Disruption and the Internet of Things
In a recent, wide-ranging conversation with Wells Media Group's Andy Simpson, Bill Hartnett, ACORD's first innovation chief, talked about innovation culture and the power of failure, lessons he ...
Insurance CEOs Fearing ‘Uberization’ Eye Cognitive Computing: IBM Survey
The trend of "uberization"—industry disruption caused by an unlikely outside competitor—has become a key concern of executives in and outside the insurance industry, according to a new IBM study ...
A Conversation on Innovation and the Industry’s Future With ACORD’s Hartnett
There are not many insurance executives who will quote inventor Thomas Edison, Microsoft's Steve Baumer, futurist Alvin Toffler, Moore's Law, and philosophers Aristotle and Plato. There are also not ...
ACORD’s First Innovation Chief Talks About the Importance of Culture
There are not many people in the insurance business who can flash business cards with the title "head of innovation." Bill Hartnett, a former executive in the insurance division at Microsoft, was ...
The Latest Launches from RLI, Marsh and Everest Re Group
RLI Insurance Company, Marsh and Everest Re Group Ltd. all have new products this week: *** RLI Insurance Company has begun offering jewelry insurance. The online product will provide customized ...
Building a New Business Model at Blue Marble Microinsurance
As with many modern businesses, Blue Marble Microinsurance Inc. began with the same question entrepreneurs and innovators ask themselves every day: What can we do differently that will eliminate ...
How to Embed a Culture of Innovation
It may have a reputation for conservatism, but the insurance industry is no stranger to innovation. If we look back through history, we see that insurance has driven innovation in crime prevention, ...