How We’re Doing It
An Embedded Insurance Future
Insurance can be a tough sell. It's convoluted, related to a future risk that's hard to imagine, expensive and seemingly needless. And on top of that, general public sentiment tells us consumers are ...
Leading Tech Brands That Embed Insurance Propositions for Customers
• In consumer retail, Amazon is a prime example—pardon the pun—of a global e-commerce leader that has been distributing warranties in the U.S. and Europe for 15 years. Lately, the behemoth has ...
Seeing Is Believing: The Use of Augmented Reality in Society and Insurance
While augmented reality (AR) has been around for a few decades, the technology to power its widespread use is still fairly recent. What once required a huge mechanical system that had to be mounted ...
From ‘Blue Sky’ Thinking to Groundbreaking Risk Initiatives
Sometimes we get in our own way. We think our ideas are crazy and rationalize them away because we see too many hurdles to overcome. Before we know it, we've tossed aside an idea that could have made ...
After COVID: The Road Ahead for Agents
Looking ahead to the days after the COVID-19 crisis, the need for some changes in the independent agency channel becomes clear. The channel needs more—and better—digital capabilities. During the ...
How We’re Doing It: Defining a New Culture for Digital Transformation at State Auto
The State Auto team began a journey in 2015, when the company was at a crossroads: Continue on the path of a five- to seven-year project to stand up a new policy and billing platform, or do something ...