Meet Bob, Cover Whale’s AI Employee
At Cover Whale, an InsurTech for commercial trucking insurance, an employee named Bob on the artificial intelligence team is actually an AI-powered chatbot.
Social media sites are filled with examples of layoffs gone wrong, displaying snippets of emails and other messaging to announce workforce cuts posted by some of the ... What is the purpose of the insurance sector? Presumably, it's to provide financial security to individuals, enterprises and communities by transferring risk in a way that ...
Leadership Tips: How to Conduct a Layoff the Right Way
Destination Progressive… or One of These Other Carriers
Commissions are more certain than insurance losses. Those aren't exactly the words that a Progressive executive used when he described the work the insurer has been doing to help customers meet all ...
How Network Carriers Benefit From the Progressive Advantage Agency
Nationwide, American Modern, National General, Homesite, Hiscox and Markel are just a half dozen of the names on a roster of 20 carriers providing personal lines or commercial lines insurance (or ...
Unappreciated Gen AI Risks: Carbon Emissions and D&O Litigation
Hallucinations, bias, privacy infringements and intellectual property violations are some of the risks of generative AI that technology and insurance professionals have surfaced over the last year. ...
Trade Secret Insurance Could One Day Protect ‘Trillions’ in Assets
Mary Guzman already has helped develop a new insurance coverage once in her career. Now, she's leading the charge of another. In the early 2000s, when she worked as a regional practice leader at ...
CEO Viewpoint: Unlocking the Potential of Generative AI in Insurance
Generative artificial intelligence (AI) has sparked a lot of interest from insurers and reinsurers because of its potential to revolutionize innovation, cut costs and improve the customer experience. ...
Geopolitical Risks: Why Underwriters Are Watching Aggregations
Senior insurance and reinsurance leaders are increasingly concerned about the aggregation risks associated with strikes, riots and civil commotion (SRCC)—a growing threat in countries across the ...
Open Letter to Carriers: R&D Investment Needed to Close the Gap
How to Create a ‘Candidate First’ Approach to Recruiting
In my last article I offered advice on how insurance organizations can improve job advertisements, with my final recommendation to, "Insert as much 'what candidates want' information as possible." As ...