Features
What Boards Would Like to Know About Catastrophe Losses
As the founder of AIR, one of the top two modeling companies, and its CEO for 20 years, I spent much of my career informing insurers and reinsurers about catastrophe models and extolling the virtues ...
What Happens in Math Class Impacts The Bottom Line; Addressing the STEM Skills Gap
Insurance is in the midst of massive changes that began in earnest following the 2008 economic crisis. Carriers no longer can afford to lose money on providing insurance. They must make an ...
Why Insurance Leaders Should Pay Attention to Omnichannel
There are more than 70 million Americans between the ages of 18 and 34, according to the U.S. Census Bureau. And while we'd love for 400,000 of them to pursue careers in risk management and ...
An Imminent Need in Asia: Develop and Retain Local Insurance Talent
The Asian insurance sector has endured a radical transformation during the past decade, imposed by a combination of global and regional influences as well as demands made by a more sophisticated and ...
Loss Control Technology Offers Personal Lines the Personal Touch
There are few things in life that one can definitely count on, but every October I know to expect a birthday card from my insurance agent—hand-addressed and signed by his entire office staff. I ...
You Can’t Advertise Your Way to a Great Customer Experience
What would it take to convince people that your business delivers a great customer experience? For tech giant Microsoft, the answer was more than $1 billion. That's how much the company reportedly ...
Five Reality Checks True Leaders Must Give Themselves
Leadership is not for the faint of heart. It never has been. The essence of leadership lies within who you are and how you behave. It is character-driven. In fact, leadership and character are one ...
Carrier Management’s 2014 P/C Highlights, in Chart Form
Our readers want to know how the insurance companies they run and work for are ranked. We delivered in 2014, giving them the information they need in both story and chart form. The former helps ...