Better Results Ahead? Technology Improvements in Commercial Fleets
Commercial auto insurance has experienced poor performance in aggregate, but the industry has also seen pockets of improvement resulting from considerable and unique ...
Features
Why Insurers Struggle to Underwrite, Price and Reserve for Commercial Auto Risks
It has been 11 years since commercial auto loss ratios have outperformed the greater property/casualty industry.
For insurance carriers, delivering exceptional customer experience (CX) has never been more critical. Today's policyholders expect ... There's no denying the frequency (aka secondary) perils have taken front and center stage when it comes to weather-related disasters and insurer claims. Non-weather-related water perils are a part of all insurers' books of business. But our environment is experiencing what seems to be increasingly unpredictable and ... It was pitch black in the house and the power was off. The Santa Ana winds were howling. As planned, my ...
Preventing the Dreaded ‘Offer Renege’
Nothing feels like a bigger gut punch than when a candidate reneges on an offer. I assume you're like me and prefer to avoid that feeling at all costs. It's about paying attention to little things ...
How Cincinnati Insurance Does E&S
The Cincinnati Insurance Companies have grown business for 75 years through relationships with a carefully selected set of regional independent agents—and business in the surplus lines segment is ...
Gen AI Is Shaking Up Underwriting, But Can It Replace Human Judgment?
Artificial intelligence technology has continued to evolve, and it's affecting many areas of insurance from claims to underwriting to customer service, according to panelists at the 2025 PLUS D&O ...
How We’re Doing It: Boosting Corporate Culture and Customer Experience
Diversification, Risk Modeling Top of Mind for Carriers as Cyber Market Softens
As cyber insurance rates have begun to stabilize, insurance carriers are seeking more diversification to fuel their underwriting and growth strategies, according to panelists at this year's PLUS ...
Rise of the Frequency Perils
Winter Weather Loss Prevention: A Strong ROI Opportunity for Property Insurers
An Insurance Journalist’s Perspective on Southern California’s Wildfires
PART ONE OF A TWO-PART SERIES