Features
The Insurance Industry’s Talent Crunch: Attracting and Retaining Gen Z
The last three years have exposed a growing challenge for insurance carriers: attracting, hiring and retaining young talent. Despite the passing of the so-called "Great Resignation," the insurance ...
Revisiting California’s Wildfires: A Personal Journey
PART TWO OF A TWO-PART SERIESI had been determined not to visit the scene of such grief and despair ...
The Future of Premium Audits: Using AI Assistants to Streamline Data Collection
Although it may not be discussed as frequently as claims in commercial insurance, a negative premium audit experience can be just as likely as a poor claims experience to ...
Insuring ‘Red Zone’ High-Value Homes
When the calendar flipped to 2025, Lacey Garrison Strom was optimistic. As the executive vice president of private client services at California-based Heffernan Insurance Brokers, Garrison Strom ...
Progressive: Policies Grow Faster Than Workforce
Parts of Progressive's year-end earnings call early this month sounded a bit like Lemonade's Investor Day last year—with both focused on how automation supports growth without adding people. In ...
Lemonade: 700K Customers on the Car Waitlist
While Allstate's CEO Tom Wilson named GEICO and Progressive when asked about the ability to grow auto insurance in 2025 as competitors do the same, no one on Allstate or Progressive's earning calls ...
Data Insight: Who’s Growing in Personal Lines?
A relative newcomer to the personal lines space—Lemonade—marked a milestone this week, announcing that it surpassed $1 billion of in force premiums, a measure of annualized premiums that the ...
Allstate: How Can You Save on Auto Insurance?
Helping customers to save money is part of the go-forward plan at Allstate, aimed at boosting retention levels that fell in response to rate hikes in recent years. Now that Allstate's combined ratio ...
The Growth of a New Wave of Distribution Startups in Commercial Auto Insurance
The wave of technological advancements generating, storing and using data has spurred on InsurTechs interested in revolutionizing insurance businesses, including those ...