Content from Susanne Sclafane
Editor’s Letter: Reflections on the Year Without a Summer
It wasn't until mid-July this year that I had ever heard the term "lava bomb" or thought about the prospect of a Category 6 hurricane. But both were in the news around the time I read about another ...
Berkley Stresses Consistent Values; Cultures Can Vary
When W.R. Berkley Corp. announced the launch of Berkley Cyber Risk Solutions in late 2016, it was almost two decades after the first cyber insurance policy was written. But there are good reasons the ...
‘All Options’ Still On The Table; Some Lloyd’s Biz Will Go: Aspen CEO
The chief executive of Aspen Insurance Holdings Limited described business changes to Aspen's Lloyd's insurance book last week, while neither unequivocally confirming or denying rumors that a deal to ...
Reinsurance a Train Wreck; Brokers and Carriers Need to Bring Value Together, Berkley Says
W. Robert Berkley, Jr., the CEO of W.R. Berkley Corp., is not one to mince words about perceived missteps in the property/casualty insurance industry. A recent assessment of the P/C reinsurance ...
When to Stand Up
The sin of omission—saying or doing nothing when you see something you know is wrong—"is just as grave as the sin of committing an unethical act." Jack Salzwedel, the CEO of American Family ...
Underwriting Decisions Not Made by Machines for Large, Mid-Market Risks, Says Zurich NA CUO
New data sources, predictive analytics and automated processes can all help human underwriters in evaluating and pricing, but machines don't make underwriting decisions for large and middle-market ...
Zurich NA CUO: Trust-Based Human Relationships Still Central to Great Underwriting
Zurich North America has been investing in predictive analytics since 2006, but a dozen years later, the organization's chief underwriting officer stresses the idea that the human element in ...
Zurich’s Fernandez: Leading by Connecting People and Ideas
When Carrier Management asked Zurich's chief underwriting officer in North America to describe his leadership style, he relied on the input of his team to answer the question. "We do upward feedback ...

