Featured
Four Moves That Will Keep Midsize Mutuals Competitive
Mutual insurers have always done something the industry at-large can't: They've put discipline and policyholder trust at the center of the business. That foundation builds consistency and stability ...
Viewpoint: Driving Sustainable Underwriting Performance With Data and Discipline
International insurance markets are entering a new phase of the cycle. Rates have become increasingly competitive across the majority of business classes for some time, with recent market reports ...
Using Aerial Imagery in Insurance and Related AI: Emerging Regulatory Themes
As more insurers integrate aerial imagery into underwriting, rating and claims workflows, state insurance departments are responding with a growing body of guidance. While each insurance department ...
The Enemy Within: Insider Threats Are Hard to Detect, Harder to Predict
Executives still talk about insider threats as if the danger begins and ends with a disgruntled employee stealing data on the way out. But the modern version of the problem is far less theatrical and ...
Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
"Overdone," Goldman Sachs calls the average 9% drop of insurance brokers' stock last month. The selloff was attributed to news that technology firms Tuio and Insurify will offer a GenAI-powered ...
Getting to the How and Why: AI Shows Its Work
For years, the most pressing questions surrounding artificial intelligence solutions for insurance underwriting concerned accuracy. In a sector where margins are thin and exacting calculations ...
Predicting the Insurability of Prediction Markets
Could a market that facilitates millions in wagers on how many times Vice President JD Vance claps during a State of the Union address, or whether Elon Musk will finally be unmasked as Satoshi ...
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience
In a prior article, "The Trillion-Dollar Gap: How User-Centered Design Built Tech's Giants—and Why Insurance Must Follow," we solidified the case for design in the insurance industry. Now, let's ...