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USAA’s Goal: Make Innovation Part of Its Cultural Fabric
Wal-Mart gave Jon-Michael Kowall some of his earliest lessons in innovation. The USAA executive was in his early 20s, a Wal-Mart manager-in-training in metro Austin and Corpus Christi, when new ...
Implications of NYDFS Regulations on Cyber and D&O Exposure
March 1, 2017 marks the effective date for the first-of-their-kind cybersecurity regulations from the New York Department of Financial Services (NYDFS). The regulations, which will be phased in over ...
How Insurance Carriers Can Create Workplaces That Attract People and Business
The global insurance industry faces a remarkable talent crisis in the immediate future. With millions of baby boomers retiring annually over the next few years and less than 5 percent of millennials ...
Clarity is Key to Sustainable Positive Culture, Strong Leadership
Everywhere we turn lately, there seems to be a new corporate crisis in the headlines. Some of the largest, most visible and successful companies are being forced to publicly apologize—while ...
Where Are the Thought Leaders in the Insurance Industry?
How often is a representative of our industry asked to weigh in on a pressing issue of the day? The answer is rarely, if ever. Within our culture, thought leadership and the insurance industry are ...
Valen Summit Takeaway: Insurers Unsure of Who Their Customers Are
Explosive growth in InsurTech, efforts to engage a more demanding, younger consumer base, and ongoing regulatory concerns have combined to create significant hurdles across insurance. When these ...
Leadership Advice: When to Get Outta the Way
Leadership is a funny thing. It works in some instances and does not work in others. Responses from followers surprise well-intentioned leaders. Actions that are supposed to work, according to the ...
The Power of Good Press
Which industry is responsible for the following? • Steps in to help put people's lives back together again following floods, tornadoes, hurricanes and fire. • Provides the means with which ...