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The Great Cyber Debate: Product or Peril?
Ask a cyber liability expert to describe the market and you're likely to hear words like "dynamic, "revolutionary," "innovative"—even "radical." And they wouldn't be wrong. The cyber market has ...
Insurance Jobs Made for Introverts
Career counseling website Land Your Life offers introverted job seekers 42 career suggestions catering to the quieter half of the population. There's accountant, private chef, writer, court ...
Introverts in the Workplace: Are You Overlooking the Untapped Potential of Half Your Workforce?
Introverts make up roughly one-third to one-half of the average company's leadership and staff, yet their contributions are often stunted and unnoticed in favor of easy-going extroverts. The experts ...
UBI Is a Failure, But Telematics Insurance Is Working Extraordinarily Well
Insurance telematics has been out there for more than 20 years. Many insurers have tried to play with the technology, but few have succeeded in using the data available from connected telematics ...
Build a Happy Insurance Workforce, Boost Customer Satisfaction With These 4 Steps
When employees feel valued and they have the tools and information they need to do their jobs, they perform better, which can translate directly into higher customer satisfaction. This is true of any ...
Advanced Analytics Can Help Insurers Boost Customer Service at Multiple Points
The one constant in insurance is that there will always be new innovations and trends that suddenly disrupt the industry. Some of the newest disruptive forces include the Internet of Things (IoT), ...
Navigating the Fourth Industrial Revolution With Insurance-Managed Services
Through the ages, industrial revolutions have been the harbingers of great change not just for one industry but very often for the entire civilized world. When you consider Samuel Slater's invention ...
Burand’s State of P/C Insurance Industry, Part 1: Agencies Facing Paradigm Shift
The property/casualty insurance and group benefits industry is changing faster than ever—or at least faster than any time in any reader's history. Many factors are responsible for the change. Part ...