Featured
Eyes Wide Open: Biometrics, Blockchain Create New Challenges
A retail store's ability to authenticate customers by scanning their unique ear or retinal patterns may seem like something out of a sci-fi movie, but this type of identification technology isn't ...
Data Connectivity in a Carrier: Solving a Common Problem
As an insurance carrier executive, how often have you asked for an internal data report only to be told it will take weeks or months and thousands of dollars to develop and cannot be easily modified ...
Data Architecture: Transforming Bridged Siloes Into Data Connectivity
Property/casualty insurers have widely adopted the principles of relational database management into their policy administration systems, but the potential benefits of that approach for data analysis ...
The Invigorating Power of Cooking and Exercise: How Erie’s CEO Maintains a Balanced Life
Timothy NeCastro recalled the conversation he had with his wife in 2015, mulling their eventual retirement. It was a sobering one. "Lisa said to me, in as kind a way as she could, that given my ...
For Harford Mutual CEO Linkous, Striking a Yoga Pose Makes All the Difference
For Steven Linkous, 2017 was a very busy year. A 50-year-old married father of two grown sons, Linkous faced plenty of demands in his role as the longtime president and CEO of Harford Mutual. On top ...
Finding the Right Balance: How CEOs Stay Physically and Mentally Healthy
For a CEO in the property/casualty insurance industry—or any sector for that matter—stress is a given. CEOs constantly fields meetings, trips, disagreements, negotiations and more. They have the ...
Executive Viewpoint: Insurers Must Raise Their Own Cybersecurity Standards Before They Can Credibly Protect Others
Business owners, particularly those with small-to-medium-size businesses, often think of cyber risks as an information technology problem, not a management problem. They believe their IT staff or ...
How Data Analytics Can Enhance the Customer’s Claim Experience
Claims form the core of the relationship between insurance companies and their customers. Every claim is an opportunity for insurers to demonstrate their value, strengthen customer loyalty and boost ...