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You Are Going to Die
Although I am not a particularly religious person, I attended church services on Palm Sunday this year. After checking that my presence did not cause the church walls to tumble down, I returned ...
Tips for Partnering—or Competing—With InsurTech Startups
Interest and investment in InsurTech startups continue to increase. The sector has seen record levels of funding, and many of these companies are beginning to scale and expand. It remains to be seen ...
Building Communication Skills: Lessons From Great Leaders
What do Warren Buffett, Barack Obama, Bill Gates and Elon Musk have in common? Aside from being successful and world-renowned, they share a passion for lifelong learning and a skill in effective ...
AI in Claims Operations: Lessons Culled From the Early Innings
While there are many different segments of the commercial insurance industry, they often share a similar story. From my vantage point, the workers compensation system was designed to help both ...
Understanding Innovators: How to Motivate New Product Development and ‘Explosive Growth’
The former head of a global life reinsurer's innovation studio has worked in locations as far apart as Singapore and Toronto. But if you want to hear what impresses him these days, steer the ...
Executive Viewpoints: Getting the Most From a Mentor
When QBE North America Chief Operating Officer Daniel Franzetti reached out to an executive for some advice early in his career, he didn't get what he expected. In fact, the would-be mentor's ...
Phase Two of Insurance Innovation: Exploring ‘How-To’ Questions
When Celent's Michael Fitzgerald started asking carrier executives how important innovation was to their business strategies back in 2013, 30-40 percent would say it was "somewhat important" rather ...
Insurers Dabbling With Smart Home Tech, but No Winning Model Has Emerged
An instinct for self-preservation has carriers dipping their toes into the smart home technology space, but no U.S. insurer has taken a full plunge so far. The industry hasn't settled on how it ...