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Why Progressive’s Customer Scores Lag State Farm, GEICO: J.D. Power
When it comes to personal auto insurance, Progressive has been outpacing GEICO and State Farm in terms of growth and posting better loss ratios for years. But customer satisfaction scores are another ...
Don’t Get Burned: A Smart Approach to Choosing an InsurTech Partner
Walking the expo floor at an InsurTech conference can feel overwhelming. With over 100 vendors touting AI-powered automation for underwriting, service or claims, it's ...
Viewpoint: Rising False Advertising Claims Reveal Likely Coverage Gap
The steady rise in false advertising claims against consumer-facing companies has exposed a likely insurance protection gap. The drivers of these legal actions are many and varied and include ...
Regulatory Compliance Achievable for ‘Good AI’: Insurance Lawyer
Artificial intelligence is evolving at a rapid speed, and insurers are finding themselves in the driver's seat of this transformation, according to experts who spoke during Carrier Management's 2025 ...
Death of Pilots and MGA Burn: Execs Offer InsurTech Partnership Basics
Cultural fit, strategic alignment and systems compatibility are among the ingredients of successful carrier-InsurTech partnerships, according to a group of executives who spoke at a recent webinar ...
Validating Mental Health Claims in Today’s Workforce
In recent years, there has been a surge in mental health awareness across the workers compensation landscape. These claims have become a higher priority for insurers with ...
Experts Explain How Agentic AI Is Changing the Way the Collision Industry Functions
The automotive collision industry, like so many other industries, is already tapping into the power and efficiencies of artificial intelligence, but as agentic AI ...
Top Non-Salary Factors Motivating Insurance Professionals to Seek New Jobs in 2025
Changing careers ranks right up there with some of life's biggest decisions — it's not something people take lightly. Every year, my team connects with thousands of insurance professionals who are ...