Featured
How Carriers Are Pairing AI and Process Discipline to Drive Subrogation Outcomes
For decades, subrogation has been treated as an afterthought. A file closed, a claim paid and only then, sometimes months later, would a carrier's recovery team begin its work. Beyond this, ...
Examining 5 Key Factors Fueling MGA Growth—and Emerging Challenges Ahead
Managing general agents account for over $100 billion in annual premium, or 10 percent of the total property/casualty market—and their share continues to grow. Meanwhile, new MGA formations are ...
Unpacking a Consumer Intervenor’s Novel Idea
Homeowners insurance is one of the most heavily regulated industries in the United States. Regulations aim to protect consumers from arbitrary rates and unfair practices and ensure that insurers can ...
The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture
The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries? In my experience, innovation in insurance isn't ...
A Practical Blueprint: The Five Plays of an Innovation Culture
In Part 2 of a series of articles on innovation in insurance, "The Hardest Part of Innovation in Insurance Isn't Technology; It's Culture," Haden Kirkpatrick offers some remedies to fix incentives, ...
Viewpoint: Mapping Evolving Regulatory Terrain for MGAs, MGUs and Other DUAEs
As the regulatory landscape around the delegated underwriting authority enterprise (DUAE) market evolves, global authorities have introduced stricter compliance measures, risk management expectations ...
Rebuilding Negotiation Talent: Why This Skill Is Missing and How to Fix It
Negotiation determines the outcome of nearly every litigated claim in our industry, yet it remains one of the least systematically developed skills inside many claims and defense organizations. After ...
Legal Finance and Insurance: From Confusion to Collaboration
We knew we were important to the insurance industry—but we didn't understand why. After this month's Insurance Insider US Executive Business Club roundtable, it's clear we are not alone in our ...