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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Spotlight Interview

Berkshire Hathaway Specialty Emerges as Serious Player in 2013

The year 2013 has been quite eventful for Berkshire Hathaway Specialty Insurance (BHSI)—or half of a year, anyway. Since opening its doors for business in June with much fanfare, the new venture ...

Pacific Specialty’s CEO: Working Within Limits, Re-engaging Independent Agents

When employees of Pacific Specialty Insurance Co. bemoan the fact that they don't have a ton of money to spend on sales and marketing to generate growth, the CEO does not promise to find more ...

Hiscox USA CEO Sees Revenue Growth From Building Brand And Workforce

When Ben Walter took the helm of Hiscox USA last year, he didn't have decades of underwriting experience on his résumé, nor did he have the intention of recruiting teams of specialty underwriters ...

It’s Not About AIG, Says Berkshire’s Peter Eastwood

When a veteran of CNA joined Berkshire Hathaway Specialty Insurance to lead the new venture's professional liability division last week, the news did not receive the press that the followed the first ...

PHLY’s New CEO Looks Ahead To Innovation & Profit

Philadelphia Insurance celebrated its 50 anniversary last year—before Robert O'Leary took the helm as chief executive officer. A video on the company's website commemorating the event ends with ...

O’Leary Set To Lead PHLY’s High Achievers & Loyal Soldiers

Although the name of the senior-most officer of Philadelphia Insurance is changing, just about everything else is going to stay the same at the 51-year old specialty insurance company, according to ...

The Greenberg Interview: Spitzer, AIG, Bailout, Foreign Trade and More

The near-collapse of American International Group (AIG) in 2008 came about because of the scare tactics and political ambition of one man—then New York Attorney General Eliot Spitzer, according to ...

XL’s McGavick’s Innovation Tip: Move Best People Off Profitable Business

If you want to spark innovation in your company, move your best people out of your most profitable businesses, XL's chief executive officer advises. Mike McGavick, the CEO of Dublin-based XL Group ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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