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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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Hippo, Progressive Embark on Strategic Distribution Relationship
JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Surveys

Willis Towers Watson Sees Small U.S. Commercial Insurance Price Uptick in Q4

Another market analysis has determined that average U.S. commercial insurance pricing nudged slightly in the 2017 fourth quarter. Willis Towers Watson's latest Commercial Lines Insurance Pricing ...

Finding Qualified Insurance Employees Remains a Challenge Even as Hiring Stabilizes

Fifty-eight percent of insurance companies plan to increase staff during the next 12 months, in part due to an expected increase in business and new markets, according to the Semi-Annual U.S. ...

Cybersecurity High on Executives’ Lists; Relatively Few Have Plan to Address It

Most executives now see cybersecurity as a major risk management priority, but relatively few have a plan in place to address it or are confident their companies can deal with the problem. The ...

CROs Will Become Key in Hacker Attack Battles, and Other Aon Cyber Predictions

As cyber attacks increasingly threaten business and grow in volume and scale, companies will be forced to take new measures to address cybersecurity risk holistically, integrating it more ...

Insurers, Reinsurers Are Taming InsurTech Startups to Suit Their Investment Needs: Willis Towers Watson

Traditional insurers and reinsurers played a big part in fueling InsurTech startup investment momentum in 2017. By doing so, they tamed potential rivals, turning them into a source of technology to ...

Expect More (Near) Record Cat Bond Momentum in 2018: Aon Securities

Aon Securities believes that the record catastrophe bond issuance reached in 2017 is not necessarily a one-time deal. The firm said it predicts issuance will follow a similar momentum in 2018. ...

Emerging Tech Deployment Still Rare: Novarica CIO Study

Emerging technologies like artificial intelligence, sensors, robotic process automation, smart home automation, and chatbots are not yet widely deployed among property/casualty insurers, according to ...

Carrier Growth Strategies Diverge: Disruption Impossible for Some, Embraced by Others

We hold these truths to be self-evident: A shrinking insurance company will sooner or later run afoul of regulators, rating agencies, distributors and customers. It is virtually impossible to ...

$136 Billion: Swiss Re’s Tally for Global Insured Catastrophe Losses in 2017

Global insured catastrophe losses reached $136 billion in 2017, more than double last year's number. Blame a large spike in extreme weather, according to Swiss Re's preliminary sigma estimates. Of ...

Q3 U.S. Commercial Insurance Prices Remain Flat Once Again: Willis Towers Watson

U.S. commercial insurance prices stayed virtually flat in the 2017 third quarter, the ninth straight quarter where this has happened, according to a new Willis Towers Watson survey. Prices averaged ...
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Latest

  • Hippo, Progressive Embark on Strategic Distribution Relationship
  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research

Contributors

Daniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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