Surveys
Fitch Blames Homeowners Insurance Losses for Dinging Personal Lines Results in 2017
Personal lines underwriting losses rose in 2017 for the fourth year in a row, Fitch Ratings found in a new report. There's a twist, however. In the three years prior to 2017, personal automobile ...
Digital Tech Helps Auto Insurers Achieve Record Customer Satisfaction Levels: J.D. Power
Auto insurers have something to celebrate: Overall customer satisfaction with the sector has reached a record high. J.D. Power's 2018 U.S. Auto Insurance Study found that overall customer ...
Traditional Insurers Rank Higher in Digital Competence, But InsurTechs Gaining Speed: Gartner L2 Study
Traditional insurers dominated the field in a new study analyzing digital competence—but InsurTechs are fast on their heels. The Gartner L2 Digital IQ Index surveyed 49 insurers operating in the ...
Cyber Insurance Premium Growth Will Soon Outpace All Other Sectors
Cyber insurance premium growth will outpace all other sectors within three years, according to a division of Aon plc. Aon Inpoint, Aon's data, analytics, engagement and consulting team, found that ...
Disaster Response Elicits Far Greater Spending Than Risk Reduction: Zurich Insurance
In the wake of last year's unusually harsh catastrophe events, insurers' clients are playing catch-up with their disaster risk management strategies, Zurich Insurance concluded in a new report. ...
Tokyo, New York, Top Lloyd’s List of Cities Facing the Most Risks
Tokyo is the global city facing most risks to its annual economic output, due to its proximity to North Korea, according to an index compiled by the Lloyd's of London insurance market. New York ranks ...
Most Commercial Lines Premiums Kept Up Steady Increase in May: IVANS
Renewal premiums for most standard commercial lines products continued rising in May, according to the latest IVANS Index. Commercial auto and umbrella were two exceptions, as they grew at a lower ...
Survey Finds Customers Would Rather Clean Bathrooms Than Call Customer Support
Given a choice between a range of frustrating activities, 44 percent of Americans would rather scrub a toilet than contact customer support across a variety of industries, a new survey reveals. But ...