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NTSB Renews Call for DOT-111 Tanker Car Replacement After Midwest Derailment
Musk’s xAI Accused of Illegally Firing Engineer Who Raised Safety Concerns
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California Socialite and ex-Dodger Owe $22M Punitive Damages in Deadly Hit and Run
Executive Moves: Hippo Holdings Names Boettcher COO; Willis Re Appoints Fletcher CEO of Bermuda

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How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI
USAA Not Done With Dividends: Florida Reforms Prompt $0.5B Payout
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D&O Market Expected to Tighten Under Pressure, Says AM Best
The Readiness Is All: New AIG CEO Andersen Talks Industry Relevance
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Kim and Allen Lead Voting in California Insurance Commissioner Primary
Illinois Passes Legislation to Give Insurance Department Oversight of Rate Changes
Progressive Is Biggest Auto Insurer, Surpassing State Farm: S&P GMI
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
Insurance Data and the Complex Loops Redefining Casualty Risk
Who Will Be California’s Next Insurance Commissioner?

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Solving the Right Problem: Customer Experience Starts With People
Beyond Consensus: The Leadership Advantage Insurance Execs Need Now
Bending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection Point
How We’re Doing It: Customers, Agents Play Vital Roles in Commercial Auto Telematics Success

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Complete, unrestricted access to the popular CarrierManagement.com website, which provides insurance company C-suite executives with daily news, white papers, advice, instruction and editorial on how to manage insurance companies more efficiently and more effectively.

Surveys

Survey Finds Customers Would Rather Clean Bathrooms Than Call Customer Support

Given a choice between a range of frustrating activities, 44 percent of Americans would rather scrub a toilet than contact customer support across a variety of industries, a new survey reveals. But ...

InsurTech Investment Deals Hit New High in Q1: Willis Towers Watson

InsurTech investment deals reached a new high in the 2018 first quarter, with older insurers and reinsurers increasingly committing financing right along with traditional venture capitalists, Willis ...

Where Carriers Fall Short of Agents’ Expectations: Channel Harvest Survey

There appears to be a misalignment between carrier performance and independent agents' expectations in both personal and commercial lines, according to a new survey. In commercial lines, agents ...

U.S. P/C Combined Ratio Lands at Lowest Quarterly Level in 5 Years: A.M. Best

The U.S. property/casualty insurance industry saw its combined ratio improve by nearly five points in the 2018 first quarter and net underwriting income grow at a healthy clip, A.M. Best said in a ...

American Drivers Increasingly Fearful of Self-Driving Vehicles: AAA Study

Three-quarters (73 percent) of American drivers now say they would be too afraid to ride in a fully self-driving vehicle, up significantly from 63 percent in late 2017. Additionally, 63 percent of ...

#MeToo Not Prompting U.S. Employers To Act; Few Take New Actions to Curb Sexual Harassment

The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations and lawsuits. And while the revelations and consequences have prompted ongoing, ...

U.S. P/C Insurers Have Huge Data/Analytics Plans; Limited Understanding a Challenge: Willis Towers Watson

Property/casualty insurers in the U.S. have big plans to boost their use of advanced analytics and data in their businesses in multiple ways, but there are potential roadblocks, according to a new ...

With $3.6B in Global Cat Bond Issuance for Q1, Another Record Is Broken

Global catastrophe bond issuance broke a first-quarter record, come in at nearly $3.6 billion for Q1 2018 as the market expanded into new areas, Aon Securities said in its latest report. The $3.58 ...

U.S. Customers Not Widely Aware of InsurTechs Just Yet: J.D. Power

InsurTechs may be trying to transform how carriers, brokers and agents do business, but customers aren't widely aware of their existence just yet, J.D. Power has determined. J.D. Power's 2018 U.S. ...

Many Global Insurers Plan to Beef Up Private Equity Investments: Goldman Sachs

Thirty-two percent of insurers plan to maintain or increase their investments in private equity in the next 12 months to boost returns, a survey of 300 executives overseeing more than $10 trillion in ...
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Research & Whitepapers

Latest

  • NTSB Renews Call for DOT-111 Tanker Car Replacement After Midwest Derailment
  • Musk’s xAI Accused of Illegally Firing Engineer Who Raised Safety Concerns
  • California Socialite and ex-Dodger Owe $22M Punitive Damages in Deadly Hit and Run
  • Executive Moves: Hippo Holdings Names Boettcher COO; Willis Re Appoints Fletcher CEO of Bermuda
  • Climate Change, Pollution Push Oceans to Tipping Point, UN Report Says
  • Surge in Catalytic Converter Thefts Highlights Top 10 Vehicles Targeted: CARFAX
  • U.S. Forecaster Says El NiƱo Conditions Present
  • How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI

Contributors

Santiago JaramilloHow We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AIJohn BurgeThe Financial Case for Negotiation: How Indemnity Discipline Can Transform Carrier EconomicsWesley TerweyStorm Counts, Landfalls and Losses: The Hidden Risk Behind a ‘Quiet’ Hurricane SeasonTory FarneyStorm Counts, Landfalls and Losses: The Hidden Risk Behind a ‘Quiet’ Hurricane SeasonJesse NickersonBending the Casualty Curve: Why Casualty Analytics Is Approaching Its Inflection PointLisa CameronHow We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI See Our Contributors

Features

  • How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI

  • Solving the Right Problem: Customer Experience Starts With People

  • From ‘FBI Claims Handling’ to AI-Assisted Workflows

  • A $10.5 Trillion Cyber Problem: Whose Risk Is It Anyway?

  • Exclude It, Harness It, Get Greedy: McGavick’s Take on Insurers’ AI Playbook

  • Beyond Consensus: The Leadership Advantage Insurance Execs Need Now

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Ryan Specialty Holdings, Inc.RYAN$35.64up+3.33%
Kingstone Companies, Inc.KINS$16.23up+2.20%
Mercury General CorporationMCY$100.93up+1.81%
TWFG, Inc.TWFG$21.56up+1.75%
Trupanion, Inc.TRUP$23.65up+1.55%
Company Symbol Close 1 Day Chg
Reliance Global Group, Inc.EZRA$3.54down-3.28%
Skyward Specialty Insurance Group, Inc.SKWD$50.05down-1.48%
Slide Insurance Holdings, Inc.SLDE$16.70down-1.42%
James River Group Holdings, Inc.JRVR$4.19down-1.41%
Ategrity Specialty Insurance Company HoldingsASIC$20.77down-1.19%
* As of June 12, 2026; Source: S&P Global Market Intelligence
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  • Growth Going to be Hard: Abel Talks GEICO, Berkshire Tech ...
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