Surveys
Survey Finds Customers Would Rather Clean Bathrooms Than Call Customer Support
Given a choice between a range of frustrating activities, 44 percent of Americans would rather scrub a toilet than contact customer support across a variety of industries, a new survey reveals. But ...
InsurTech Investment Deals Hit New High in Q1: Willis Towers Watson
InsurTech investment deals reached a new high in the 2018 first quarter, with older insurers and reinsurers increasingly committing financing right along with traditional venture capitalists, Willis ...
Where Carriers Fall Short of Agents’ Expectations: Channel Harvest Survey
There appears to be a misalignment between carrier performance and independent agents' expectations in both personal and commercial lines, according to a new survey. In commercial lines, agents ...
U.S. P/C Combined Ratio Lands at Lowest Quarterly Level in 5 Years: A.M. Best
The U.S. property/casualty insurance industry saw its combined ratio improve by nearly five points in the 2018 first quarter and net underwriting income grow at a healthy clip, A.M. Best said in a ...
American Drivers Increasingly Fearful of Self-Driving Vehicles: AAA Study
Three-quarters (73 percent) of American drivers now say they would be too afraid to ride in a fully self-driving vehicle, up significantly from 63 percent in late 2017. Additionally, 63 percent of ...
#MeToo Not Prompting U.S. Employers To Act; Few Take New Actions to Curb Sexual Harassment
The spotlight on workplace sexual harassment since fall 2017 has led to high-profile resignations, terminations and lawsuits. And while the revelations and consequences have prompted ongoing, ...
U.S. P/C Insurers Have Huge Data/Analytics Plans; Limited Understanding a Challenge: Willis Towers Watson
Property/casualty insurers in the U.S. have big plans to boost their use of advanced analytics and data in their businesses in multiple ways, but there are potential roadblocks, according to a new ...
With $3.6B in Global Cat Bond Issuance for Q1, Another Record Is Broken
Global catastrophe bond issuance broke a first-quarter record, come in at nearly $3.6 billion for Q1 2018 as the market expanded into new areas, Aon Securities said in its latest report. The $3.58 ...