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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Surveys

For 7 Years Running, U.S. Commercial Auto Remains a Money-Loser: Fitch Ratings

U.S. commercial auto insurance remains a trouble spot for carriers even with ongoing attempts to reverse stubborn underwriting losses, Fitch Ratings said in a new report. As a result, Fitch is ...

One Factor Behind U.S. Traffic Fatality Surge: Parents Who Text With Kids in Car

There has been a historic surge in U.S. traffic fatalities over the last four years as more drivers use their phones to respond to texts or scroll through Instagram feeds. Even parents can't keep ...

H1 2018 Generated $7.4B in New Catastrophe Bond Issuance: PCS

Catastrophe bond issuance for the 2018 first half failed to reach the record levels hit over the same period a year ago. The result was still positive and noteworthy, according to a new report from ...

Mobile Phones Are Somewhat Less Risky for Drivers Than Texting

A new study gives a relative break to those drivers who talk on a mobile device while driving versus their peers who text. The finding: People who text while driving are six times more likely to be ...

Natural Disaster-Related Losses Reach 13-Year Low in H1: Munich Re

Overall losses from storms, flooding and earthquakes almost halved in the first six months of 2018 to $33 billion, the lowest figure in 13 years, reinsurer Munich Re said on Wednesday. Insurers paid ...

Catastrophes Dipped in 2017 But Caused More Economic Damage: Swiss Re Sigma

Though there were fewer catastrophes globally in 2017 than the previous year, they caused significantly more damage, and the year's historic hurricane season is largely to blame, according to the ...

Good Workplace Design Can Help Keep Employees Longer: Study

Where the workplace is concerned, aesthetics and design seem to matter. Almost 25 percent of respondents said the physical workplace affects their decision to stay or leave an organization, ...

P/C Insurers Struggle to Match the Digital Customer Service Wizardry of Others: J.D. Power

Property/casualty insurers have a long way to go toward meeting customer expectations about their digital interactions, the new J.D. Power 2018 Insurance Digital Experience Study found. J.D. Power ...

Most Global Organizations Fail to Learn from Cyber Mistakes: WTW Survey

A majority of executives around the world feel their organizations can do better when it comes to learning from their past cyber mistakes, according to the results of a global survey conducted by The ...

Merger On Their Minds: Most Insurance Execs On the Hunt for Deals, KPMG Says

Eighty-one percent of insurance executives surveyed for a new report from KPMG International said they expect to seek at least one and as many as three acquisition targets or partnership ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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