Research
The Challenges Go On for U.S. Commercial Auto in 2019: A.M. Best
Expect U.S. commercial auto insurance to improve somewhat in 2019 even as A.M. Best maintains its negative outlook for the sector over the next year. That split forecast stems from commercial auto ...
Performance-Based Pay Linked To Employee Mental Health Problems
Roughly seven of 10 companies in the United States, if not around the globe, use some form of pay-for-performance compensation system: bonuses, commissions, piece rates, profit sharing, individual ...
Future of Claims: Customers Still Want Humans In Process—But Not Too Many
While insurance carriers are warming to the idea of automating the claims process—and even possibly touchless claims handling—auto insurance policyholders are still wary of do-it-yourself ...
U.S. Personal Auto Insurers See (Some) Turnaround in Their Bottom Lines: A.M. Best
U.S. personal auto insurers are showing some improvements in their bottom lines after a tough couple of years, according to a new A.M. Best market segment report. To be sure, the numbers are not ...
Consumers Excited to Exchange Personal Data for Cheaper Financial Products; Privacy Remains a Concern
Carriers focusing on telematics and other tools that measure customer behavior in exchange for lower prices may be onto something. A new Accenture report has found that insurance or banking products ...
2018: A Big Year for U.S. P/C Insurers’ Net Income Results
U.S. P/C insurers' net income soared in 2018, thanks in part to premium increases, higher net investment income and fewer catastrophe losses, A.M. Best concluded in a new report. Industry net income ...
Marijuana Coverage Opportunities Growing for Carriers, Despite Ongoing Risks: A.M. Best
Marijuana is a growing opportunity for insurers across the United States as moves to legalize the drug have expanded across the country. But there are still a number of risks in play that could limit ...
Workers Who See Like Artists Reduce Workplace Hazards: Study
Employers can reduce workplace hazards by teaching workers how to see like artists, according to the National Safety Council. The organization isn't recommending art classes. It says that research by ...