Research
Reinsurers’ Investment Strategies Help Them Tolerate COVID-19 Impact: S&P
A decade of low interest rates and tough underwriting conditions has led reinsurers to cautiously invest in riskier and more illiquid assets to generate additional return. The good news is that this ...
Insurers Make Major Strides in Beefing Up Customer Experience: IBM Survey
Insurers have made significant strides over the last decide in improving customer experience through new technology or other initiatives, a new IBM survey found. Approximately 85 percent of insurers ...
Auto Insurance Claims Satisfaction Soars as Pandemic Reduces Accident Frequency: J.D. Power
Having fewer auto insurance claims during the coronavirus pandemic appears to have given insurers time to refine their customer experience and deliver higher higher quality claims service. According ...
Nice People Don’t Always Finish Last: Study
Being selfish, aggressive or manipulative at work is not the way to gain power, says a recent study by University of California, Berkeley Haas School of Business. Researchers tracked people with ...
A Majority of Risk Managers Now Buy Cyber Insurance: Survey
Approximately 78 percent of risk managers now purchase some level of cyber insurance, up from 34 percent in 2011, according to the tenth year of the Zurich North America and Advisen Cyber Survey. Of ...
Three Year’s Later, #MeToo Hasn’t Prevented Retaliation for Sexual Harassment Reports
Three years into the #MeToo movement, there may be more awareness around workplace sexual harassment. But a new report finds that almost three-quarters of people reporting such harassment suffer from ...
Zebra Survey: Millennials Most Insured Generation of First-Time Home Buyers
The majority (70 percent) of first-time home buyers spanning three generations still believe homeownership is part of the American Dream, according to a new study by The Zebra. But it's important to ...
Q3 Natural Catastrophe Losses Bearable Even as COVID-19 Hits Keep Growing: Fitch
As the U.S. P/C Industry gears up for 2020 third quarter earnings disclosures, indicators point to an elevated number of natural catastrophe losses, Fitch Ratings said in a new market update. Fitch ...