Claims & Reserving
Deadly New Bird Flu Shows Value of Controversial Research
Scientists in the Dutch city of Rotterdam know precisely what it takes for a bird flu to mutate into a potential human pandemic strain - because they've created just such mutant viruses in the ...
Report: 1 in 5 Californians Lives in Flood Zone
California is suffering from one of its driest winters on record, but some statewide water managers are focusing on the opposite end of the precipitation spectrum — the one-in-five residents who ...
New Deadly Bird Flu Has Scientists Worried About Pandemic Risk
Genetic sequence data on a deadly strain of bird flu previously unknown in people show the virus has already acquired some mutations that might make it more likely to cause a human pandemic, ...
Direct Writers’ Call Centers Lag Agents in Claims Service Quality: J.D. Powers
More property owners are filing claims with call centers run by direct writing insurers or online but these customers are less satisfied than those who file their claims using agents, new research ...Oil Spill Claims Chief Seeks Dismissal BP Lawsuit Over Settlements
The administrator of BP Plc's settlement with thousands of people and businesses who sued over the 2010 Gulf of Mexico oil spill urged a federal judge on Monday to end the company's lawsuit over how ...
End of Road for Auto Insurance
The auto insurance industry is dead. The last non-renewal notice has been sent, the last credit score has been calculated, and the last tee time made by a personal lines marketing rep has been moved ...
The Underwriting-Claims ‘Disconnect’ in Casualty Insurance: An ERM Issue?
There are good business reasons why claims and underwriting professionals of casualty insurance carriers don't talk to each other about claim denials, underwriting executives said last week, with one ...
How Insurers Can Improve Wildfire Risk Evaluations
Wildfires pose significant challenges to insurers. New, expensive homes built in areas encroaching forests, drier weather and the bark beetle infestation are among the factors that have increased the ...