CTO / Technology
Beyond RPA: Why Insurers Need to Catch the IPA Wave
The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...
RPA? BPA? IPA? What’s the Difference?
According to Indico CEO Tom Wilde, author of the accompanying article, "Beyond RPA: Why Insurers Need to Catch the IPA Wave," RPA complements IPA. But what exactly is IPA? How is it different from ...
Fitch Highlights Cyber Risks of Quantum Computing
Although the lightning fast speeds of quantum computing will provide many benefits to insurance carriers, there's also a big down side: increased cyber risk, Fitch Ratings noted in a recent briefing. ...
It’s Time to Vote: Poll Closing on InsurTech vs. insuretech
There's only one day left to vote on our Carrier Management Twitter poll about the correct spelling on InsurTech. Or is it insurtech? Or insuretech? Something else? Visit the Twitter page of Carrier ...
Let’s Chat: Bot Invasion in P/C Insurance
The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...
Identified: High-Impact Technologies That Will Reshape the Insurance Industry
For more than 50 years, insurers have used technology to automate the systematic procedures and processes of the business. The focus has been on streamlining operations and managing large volumes of ...
Executive Viewpoint: Tech Should Work Like Lego Building Blocks
Technology was never meant to have permanence. The evidence of just how fast things change can be seen in our homes, our vehicles and especially our pockets. Imagine trying to use a smartphone built ...
Hackers Cripple Johannesburg and Demand Bitcoin Ransom
The City of Johannesburg shut down its website and billing systems after a group hacked into the authority's system and demanded a ransom of four Bitcoins worth about $30,000. The call center, ...