CTO / Technology
Your Tech Stack’s Missing Piece: Intelligent Decisioning
The insurance industry has faced a multitude of changes in the last few years, including a fast-changing workforce landscape because of trends like The Great Resignation that result in high turnover ...
Digital Transformation and the Digital Divide in Insurance
The term "digital divide" was coined in the mid-1990's by consumer groups who were concerned that the growth and spread of the Internet would lead to those who had access to the Internet, and those ...
Viewpoint: Don’t Leave a Legacy of Legacy Systems
Insurers are not typically thought of as disruptors. You know, the ones anticipating change, willing to ride the waves, and making drastic changes based on where the market will be rather than merely ...
‘BazarCall’ Phishing Email Diverts Victims to Call Center: CFC
CFC, a specialist provider in the cyber insurance market, delivered a warning about an emerging method of ransomware attack targeting small businesses. According to CFC's in-house cyber threat ...
Becoming Truly Digital
Becoming truly digital is going to be a long, arduous, zigzag, stop-and-go journey for all companies involved with insurance commerce regardless of their role in the insurance ecosystem. Insurance ...
Don’t Count Out InsurTech Disrupters, Carrier CEOs Say
InsurTechs bent on disrupting the insurance industry haven't succeeded so far, but a future wave of InsurTechs might emerge to accomplish a similar goal, carrier executives said recently. Speaking at ...
Hey Siri, What’s Next for AI and Robotics in Insurance?
A lot has changed in the world of automation since Apple first launched its virtual assistant, Siri, on Oct. 4, 2011. It's a date that musician, actress and public speaker Susan Bennett remembers ...
4 Tips for Carriers to Leverage Open-Source Data for Improved Claims Management
It's no secret that fraudulent claims are an ongoing issue within the insurance industry. The FBI estimates the total cost of insurance fraud (non-health insurance) to be $40 billion per year. For ...