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With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto
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U.S. Personal Lines Insurers Ask for Less Rate After Period of Catch-Up
Success Factors in Digital Underwriting

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For Carriers, AI Can Now Mean Hyper-Personalized Customer Service, Leaders Say
Executive Viewpoint: One AI Won’t Save You
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It’s a Good Thing? Martha Stewart to Get Into Home Insurance With Hint
Why and How Homeowners Underwriting Must Change
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Who Will Be California’s Next Insurance Commissioner?
The Race for California Insurance Commissioner: Meet Steve Bradford
Progressive Is Biggest Auto Insurer, Surpassing State Farm: S&P GMI
The Big Dog Is Off the Tech Porch: State Farm as ‘Next Gen Good Neighbor’
Who Will Be California’s Next Insurance Commissioner?
Rational Market? How About ‘Dumb’ and ‘Bizarre’?

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Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
Insurance Data and the Complex Loops Redefining Casualty Risk
How Your ORSA Can Be Retooled for a Competitive Advantage
Executive View: AI Strategy in Insurance Requires Plug-and-Play Operating Model

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Claims / Legal

How to Alert Humans in Driverless Cars About Road Hazards, Auto Conditions

Self-driving cars come with many unknowns and potential obstacles to safe driving but two recent studies set out to focus on one critical issue—the role of the human in the self-driving system. The ...

Class Action Suit Accuses News Corp. of Monopolizing In-Store Ads

News Corp went to trial on Monday in a class action lawsuit that accuses the company of monopolizing the market for in-store promotions at some 52,500 retail stores across the United States. Jury ...

Top 20 Claims Satisfaction Ranking: Amica Reigns as Industry Falters

Amica Mutual ranked highest in overall satisfaction among homeowners who have filed a property claim, according to the J.D. Power 2016 Property Claims Satisfaction Study, which found household names ...

P/C Insurers See Wide Uses for Predictive Analytics: Willis Towers Watson

Property/casualty insurers plan to drastically widen their use of predictive analytics over the next two years to expand and grow their operations, a Willis Towers Watson survey has found. What's ...

Accident Excuse for Google Self-Driving Car: Bus Didn’t Move Out of the Way

Alphabet Inc.'s Google said on Monday it bears "some responsibility" after one of its self-driving cars struck a municipal bus in a minor crash earlier this month. The crash may be the first case of ...

Massive Calif. Methane Leak Ranks as Largest U.S. Event of Its Kind

The months-long natural gas leak that forced thousands of Los Angeles residents from their homes ranks as the largest known accidental methane release in U.S. history, equal to the annual greenhouse ...

Nissan Disables Leaf Electric Car App After Hacking Risk Exposed

Nissan Motor Co. disabled a mobile application for controlling its Leaf electric car after a security researcher demonstrated how hackers could access temperature controls and other functions from ...

AIG: Post-Merger Problems Driving M&A Coverage Claims

Nearly 14 percent of the M&A policies that American International Group wrote globally between 2011 and 2014 resulted in a claim, the insurer reported last week. The period studied covered more ...

P/C Claims Customer Satisfaction Dips for First Time in 5 Years: J.D. Power

Customer satisfaction with property insurance claims dipped for the first time in five years. The reason why: Carriers appear to be cutting service to reduce expenses in a toughening market cycle, ...

Wal-Mart Sued, Accused of Selling ‘Pure’ Parmesan Cheese with Wood Pulp Filler

Wal-Mart Stores Inc. was accused in a lawsuit of defrauding customers by selling Parmesan cheese touted as pure that contained wood pulp as filler. The world's largest retailer stocked its New York ...
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Research & Whitepapers

Latest

  • With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
  • U.S. Personal Lines Insurers Ask for Less Rate After Period of Catch-Up
  • Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto
  • Barney Frank, Key Lawmaker During Financial Crisis, Dies at 86
  • Arizona Sheriff Investigates Train/Truck Cargo Theft Associated With California-based Cartel
  • Fears of Unfettered Hacking Spurred by Anthropic’s Mythos AI Model Overblown
  • West Virginia OSHA Safety Inspections Reviewed After Refinery Deaths Last Month
  • AIG Agrees to Acquire Everest’s Colombian Operations

Contributors

Dan FreedmanExecutive Viewpoint: What Telematics Got Wrong and What It Means for Commercial AutoChris DiMartinoWhy and How Homeowners Underwriting Must ChangeJeff CohenInsurance Data and the Complex Loops Redefining Casualty RiskNick KramerAutomation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&LBill DevineExecutive Viewpoint: One AI Won’t Save YouBrian NordykeAutomation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L See Our Contributors

Features

  • Executive Viewpoint: What Telematics Got Wrong and What It Means for Commercial Auto

  • Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L

  • Why and How Homeowners Underwriting Must Change

  • Insurance Data and the Complex Loops Redefining Casualty Risk

  • Who Will Be California’s Next Insurance Commissioner?

  • The Race for California Insurance Commissioner: Meet Steve Bradford

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Lemonade, Inc.LMND$57.36up+6.28%
Root, Inc.ROOT$56.54up+5.43%
Neptune Insurance Holdings Inc.NP$27.78up+4.04%
Kingstone Companies, Inc.KINS$15.59up+2.57%
Palomar Holdings, Inc.PLMR$115.81up+2.11%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.34down-2.65%
Ryan Specialty Holdings, Inc.RYAN$33.03down-2.19%
Kingsway CorporationKWY$10.24down-1.92%
NI Holdings, Inc.NODK$13.76down-1.71%
Marsh & McLennan Companies, Inc.MRSH$163.38down-1.62%
* As of May 20, 2026; Source: S&P Global Market Intelligence
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