CEO / Chief Executive
Dowling Highlights Regulatory Battle Over AI Bias; Lemonade Ready
As insurers introduce artificial intelligence into pricing and claims handling activities, regulatory focus on disparate impact will grow into "one of the biggest topics of the next 10 years," a ...
QBE North America Makes Castaldo CFO
QBE North America promoted Christopher Castaldo to become its new chief financial officer. Castaldo's new job will be subject to completion of various regulatory requirements. Plans call for him to ...
U.S. P/C Insurers Enjoyed Underwriting, Surplus Gains in First 9 Months of 2019
The private U.S. property/casualty insurance industry saw its net underwriting gains increase to $5.4 billion in the first nine months of 2019 from $4.7 billion a year earlier, bolstered by growth in ...
Ongoing Improvement, Empowerment Help Create an Outstanding Customer Service Culture
Great leaders seeking to develop outstanding customer service at their companies can get there by committing to an office culture that celebrates ongoing improvement and empowered employees. A recent ...
Remaking AIG: CFO Describes Changes in Underwriting, Distribution and More
When American International Group's chief financial officer spoke about "managing change in an evolving insurance industry" at a rating agency conference in November, Mark Lyons focused much of his ...
Cyber Ranks as Top Peril for Companies Globally for 1st Time: Allianz Survey
Cyber incidents rank for the first time as the most important business risk globally, pushing the perennial top peril, business interruption (BI), into second place, according to the Allianz Risk ...
Opinion: Travelex Ransomware Attack a Sign of Greater Trouble to Come
As ransomware attacks go, the cyber intrusion at Travelex that emerged on New Year's Eve could have lasting consequences — and ones that shouldn't be just a worry to the currency dealer. Travelex, ...
AI Adoption High But Staffing an Obstacle for Carriers
Sixty-two percent of carrier professionals recently surveyed said their companies have already adopted artificial intelligence and machine learning initiatives, but a high percentage of those ...