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  • Liberty Mutual Done with Fixing, On to Building
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Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve

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Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
U.S. Home Insurance Prices Set to Keep Rising With Severe Weather
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from William Rabb

CEO of Florida’s Citizens Pushes Back on Lawmaker’s Solvency Questions

The CEO of Citizens Property Insurance Corp. has denied that corporation representatives have been unresponsive to Congressional requests for financial information, in the wake of unsettling comments ...

Florida Insurance Legislation Update: Bills That Passed; Bills That Didn’t Pass

A number of property insurance-related bills were introduced in the Florida legislature this year—from a fundamental change to the Citizens Property Insurance Corp. coverage model to further ...

House Bill Aims to Close Coverage Hole for Florida Condos With Citizens Insurance

When a Florida Senate committee last week approved a bill that would raise the policy limit on homes that can be written by the state-backed Citizens Property Insurance Corp., state Sen. Doug Broxson ...

How Loggerhead Moved to Snap Up 110,000+ Progressive Policies in Florida

In early 2021, former executives with the Auto Club Insurance Co. of Florida, affiliated with AAA, decided to form a new property insurance company in Florida — even ...

Florida Commish, NAMIC Push Back on Federal Climate Change Data Call

Florida's insurance commissioner and the National Association of Mutual Insurance Companies are pushing back against a plan by the U.S. Treasury to collect data from insurers on risks from climate ...

U.S. Senate Committee Wants Investigation Into Florida Citizens’ Loss Reserves

The chairman of the U.S. Senate's Budget Committee has begun an investigation into Florida's Citizens Property Insurance Corp. and how the state-created insurer plans to ...

U.S. Contractors, Insurers Overlooking Some Safety Improvements in Construction

Many American construction firms are failing to implement obvious and inexpensive safety measures that could save lives, reduce injuries and avoid costly insurance claims. And many insurers are not ...

Dash Cams in Fleet Vehicles Key to Avoiding Nuclear Verdicts, Risk Managers Say

Cameras. One showing the driver and another facing forward.

Those can be the keys to avoiding nuclear verdicts after auto and truck ...

Fla. Insurers Imposing New Limits on Amounts Spent to Match Appearance; Kentucky Clarifies Law

Matching requirements for roofs and interior furnishings have been a tough issue in the property insurance industry for years. Recent developments show how insurers and ...

GEICO Lays Off 6% of Workforce; Will Require More In-Office Time

In a letter to employees, GEICO president and chief executive officer Todd Combs said the Berkshire Hathaway company is laying off 2,000 associates, or about 6 percent of the workforce. "This will ...
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Latest

  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis
  • New FAA Protocol Addresses Helicopter, Plane Safety at Airports

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersGary McGeddyLessons From 25 Years Leading Accident & Health at Crum & ForsterChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkLaura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
The Progressive CorporationPGR$202.68up+0.75%
Enact Holdings, Inc.ACT$40.64up+0.54%
NI Holdings, Inc.NODK$13.02up+0.46%
Safety Insurance Group, Inc.SAFT$72.40up+0.46%
Root, Inc.ROOT$44.74up+0.34%
Company Symbol Close 1 Day Chg
TWFG, Inc.TWFG$18.22down-6.37%
Goosehead Insurance, Inc.GSHD$42.21down-6.20%
Kinsale Capital Group, Inc.KNSL$326.72down-6.20%
James River Group Holdings, Inc.JRVR$6.06down-5.46%
Kingsway Financial Services Inc.KFS$10.22down-4.84%
* As of March 19, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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