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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
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How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Mark Hollmer

Germany’s Getsafe Raises $30M from Swiss Re, Others; Eyes Becoming Full Carrier

Digital MGA Getsafe disclosed $30 million in new financing led by new investor Swiss Re. The Heidelberg, Germany-based InsurTech said the money will help build its market dominance among millennials ...

Root Loses $85M, Secures P/C Shell Company for Further Growth

Root lost more than $85 million in its 2020 third quarter – its first as a public company following an initial public offering in October that raised $724.4 million. The Ohio-based digital auto ...

Zurich North America Grapples With Pandemic Office Reopening Plans

In fall 2016, Zurich North America moved its operations into a spectacular new 783,000-square-foot complex. Today, it is barely used, thanks to the ongoing coronavirus pandemic. Outside, the 40-acre ...

AIG President Zaffino Makes Case for Life & Retirement Separation

AIG will separate its Life & Retirement division into a standalone company either through an initial public offering or private sale of the unit in stages over time. Which ever option executives ...

From RMS to Archipelago: Shah’s Second Time Around

Hemant Shah is experiencing those old feelings again: exhilaration combined with occasional doses of being overwhelmed. Shah, co-founder and former CEO of catastrophe modeling firm RMS, is in the ...

Stable Insurance Learns How Not to Spook Capacity Providers

Back in 2015, Douglas Ver Mulm was co-founder of Vervoer Rideshare Fleet, which runs and manages rideshare vehicles in New York City—a side gig when he was a lawyer at Mercer handling data security ...

AIG’s Decision to Separate L&R Biz Risks Possible Ratings Downgrades

American International Group's plan to downsize by divesting its Life & Retirement business is drawing cautious and wary reactions from rating agencies that follow the property/casualty insurance ...

Chubb CEO Greenberg: Hardening Market Is a ‘Very Healthy Trend’

Chubb Chairman and CEO Evan Greenberg looks around and sees a hardening market that is spreading and accelerating in multiple ways, something he termed as a long-overdue development. "I see it as a ...

AIG to Make Zaffino CEO and Duperreault Exec Chairman; Life & Retirement Biz to Separate

American International Group has disclosed significant leadership changes as well as plans to separate its Life & Retirement business into an independent company. Peter Zaffino, currently AIG's ...

InsurTechs Start Reaching Size and Capacity That Commands Insurance Industry Attention

The latest crop of InsurTechs began appearing in force around 2015, with promises to disrupt the insurance industry and change the world. Industry veterans have often taken those boasts with a grain ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Kate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
  • Ultra-Processed Foods: Will Risk Cause Insurers Indigestion?
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