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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow
How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Mark Hollmer

USAA’s Goal: Make Innovation Part of Its Cultural Fabric

Wal-Mart gave Jon-Michael Kowall some of his earliest lessons in innovation. The USAA executive was in his early 20s, a Wal-Mart manager-in-training in metro Austin and Corpus Christi, when new ...

Ironshore CEO Kelley: Goal Under Liberty Mutual Is to Become ‘Premier’ Specialty P/C Insurer

Longtime Ironshore Inc. CEO Kevin Kelley said his company has a genuine shot at becoming a "premier" specialty property/casualty insurance company, both domestically and abroad, now that Liberty ...

The Hartford CEO Swift Open to Larger Acquisitions That ‘Accelerate’ Existing Growth Plans

The Hartford Chairman and CEO Christopher Swift said he remains interested in potential acquisitions – even large ones – less than a year after completing a noteworthy M&A deal in mid-2016. ...

JLT’s John Lloyd Says Brexit Will Diminish the London Market

A post-Brexit financial environment won't kill the London market, but it will become diminished after the dust settles, insurance industry veteran John Lloyd said during the recent RIMS 2017 meeting ...

New York’s New Cyber Regulation Could Impact D&O Liability Coverage

While the full implications of the New York State Department of Financial Services' (DFS) cybersecurity regulation, which went into effect March 1, are still being realized by the insurance industry, ...

RIMS 2017: Experts Urge Insurers to Treat Cyber As Risk Management Issue

If fire breaks out in a building, you wouldn't run out and buy and extinguisher to fight it after the fact. You'd likely already have one. The same idea should apply to cyber insurance, and yet ...

AmTrust’s Stock Plunges After Media Report Alleges 2014 FBI Investigation Over Accounting Practices

AmTrust Financial saw its stock price plunge nearly 19 percent Tuesday following a Wall Street Journal report alleging a 2014 FBI investigation of its accounting practices. The New York-based ...

Chubb CEO Greenberg’s Comments on ‘Abusive’ Broker Behavior Not About U.S. Market: Industry Group

Chubb President and CEO Evan Greenberg is slamming the behavior of some brokers as "abusive," but a major industry group asserts that he wasn't referring to anyone in the U.S. market. The remarks at ...

AmTrust Soars on NASDAQ After Filing Delayed 2016 Annual Report

After two delays, AmTrust Financial Services has finally released its 2016 annual report and updated financials dating back to 2014. Investors appear to be elated by the news. AmTrust's stock soared ...

Insurers Risk Triggering Government Regulation Without Responsible Big Data Usage: Fitch

For insurers, the new world of big data and analytics is one that's relatively unregulated. With that in mind, executives would do well to use these technologies responsibly so they don't stimulate ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLaura BoettcherGender Balance as a Business StrategyChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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