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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
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How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Content from Jim Sams

Insurers Urged to Show Caution When They Pursue Recovery of Paradigm Fees

Paradigm Catastrophic Care Management offers what insurers crave: certainty in medical costs for workers compensation claims filed by catastrophically injured workers. For a set fee, the California ...

Calif. Misclassification Suit Continues Even as Insurers Win Appellate Victory

Insurers and service companies won a major victory this week against lawyers who were trying to bind a group of 1,550 California property appraisers together to sue Farmers Group and Allstate ...

Consolidation of Third-Party Administrators Continues With Sedgwick’s Purchase of York

Sedgwick announced Monday that it has signed an agreement to purchase York Risk Services, continuing a long-term consolidation trend among third-party administrators. The purchase of York — which ...

Munich Re, NICB Debut Tool That Quickly Assesses Post-Disaster Damage

Munich Re has teamed up with a unit of the National Insurance Crime Bureau to offer insurance carriers an analytics tool that can quickly assess property damage after natural catastrophes and speed ...

InsurTech Utopia Driven by Data Sharing Impeded by Data Ownership Uncertainty

Insurers need to learn to share their data if they want to take full advantage of the mountain of information generated from connected devices, insurtech executives say. Along the way, somebody's got ...

State Farm Boosts Its Use of ‘Real Time’ Telematics

The nation's largest insurer has stepped up its investment in telematics, announcing this week an upgrade to its usage-based insurance program that allows policyholders to check on their driving ...

For Legacy Carriers, It’s About Technology With a ‘Human Touch’

The digital transformation of the insurance industry isn't just for InsurTech startups any more. At Allstate, 60 percent of claims are now filed with a cell phone application that allows ...

Insurers Are Target Audience for New Online Dispute Resolution Startup

An offshore reinsurer has placed a bet that the future of insurance claims will include an option for consumers to resolve disputes online rather than in court. Greenlight Re, a specialty property ...

TPAs Win ‘Bad Faith’ Ban in Iowa; Issue Remains Unsettled Elsewhere

A split decision by the Iowa Supreme Court last week resolves the issue in one state, but the question of whether third-party administrators can be held liable for the tort of bad faith remains ...

Insurers Dabbling With Smart Home Tech, but No Winning Model Has Emerged

An instinct for self-preservation has carriers dipping their toes into the smart home technology space, but no U.S. insurer has taken a full plunge so far. The industry hasn't settled on how it ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Leslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business StrategyDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the Mark See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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