Allianz Built an AI Agent to Train Claims Professionals in Virtual Reality
One thing that experienced adjusters will probably tell you about learning to be a better claims handler is to get more…well…experience. Years and years of it.
EV Collision Claims Rebound as Expiring U.S. Government Tax Incentives Drive Sales
Claims frequency for battery electric vehicles rose to 3.21 percent in the U.S., marking an all-time high and an increase of 4.2 percent year-over-year, a new report shows. New battery electric ...
Lack of Hurricanes Is Leading to Lack of Experience for Adjusters
A lack of bad weather isn't always a good thing.
It looks like the 2025 Atlantic hurricane season is wrapping up in quiet fashion—aside ...
CDI Announces Investigation of State Farm Wildfire Claims Handling
California Insurance Commissioner Ricardo Lara on Thursday announced a formal investigation into State Farm's handling of thousands of insurance claims from wildfire survivors affected by the ...
Wildfire Season Preview: Rest of 2025 Is High-Risk, May Follow LA Wildfires Paradigm
Following the "paradigm-shifting" Los Angeles wildfires in January, the 2024-2025 wildfire season will be remembered as a turning point for the insurance industry, and a warning that "wildfire is no ...
State Farm Still Wants a 30% Rate Increase in California
State Farm isn't done seeking a rate increase in California, upping its request a week after getting the OK for a large rate hike to what the company had originally wanted before being rejected and ...
State Farm’s Emergency Homeowners Rate Hike Gets OK in California
State Farm General can move ahead with a proposal to raise California homeowners rates on an emergency interim basis, following years of financial stresses that depleted its surplus and billions of ...
California Commissioner ‘Provisionally’ OKs State Farm’s Rate Request
California Insurance Commissioner Ricardo Lara provisionally approved State Farm General's request for a 22 percent interim rate hike, the California Department of Insurance announced on Friday. The ...
Arthur J. Gallagher to Acquire Woodruff Sawyer for $1.2B
Insurance brokerage Arthur J. Gallagher & Co. has signed a definitive agreement to acquire Woodruff Sawyer for $1.2 billion. Andy Barrengos, chairman and CEO of San Francisco-based Woodruff ...
Sentry Transformation Saves ‘Tens of Thousands of Hours’ With AI in Claims
It would be hard to find a better testimonial to the power of artificial intelligence than what you'll get when you speak to people overseeing an AI and technology ...