Insurers’ Digital Claims Tools Failing Customers: J.D. Power
Calling the trend "worrying," J.D. Power's new property claims satisfaction report indicated that insurers' digital tools to speed the claims process are not pleasing ...
Content from Chad Hemenway
Root Books Another Loss; Stays Positive on Embedded Insurance
Calling embedded insurance the "next secular trend in distribution," Root Inc. CEO Alex Timm in a letter to shareholders said the company has an advantage to scale access in the channel and become ...
Root Granted Restraining Order Against Former CMO it Says Stole About $10M
A U.S. district judge has granted a motion for a temporary restraining order requested by Root Inc. against its former chief marketing officer to prevent him, his ...
AIG Sees Q4 Profit Fall but General Insurance Underwriting Jumps 27%
Fourth-quarter 2022 net income attributable to American International Group common shareholders fell to $264 million from about $3.7 billion the year prior, but the ...
Actions vs. Talk: Is the Insurance Industry Coming Through on DEI Commitments?
Though the last five years have included events — specifically the murder of George Floyd — that prompted many company leaders to make commitments to diversity, ...
Root Sues Former CMO Over at Least $9.4M in Unauthorized Payments
Root Inc., the parent company of Root Insurance, has followed up its investigation into almost $10 million of unauthorized payments with a lawsuit against its former ...
Allstate’s Plan to Return to Profit in Auto
Following a year of turbulence in its auto insurance business, Allstate Corp. outlined what CEO Tom Wilson called the company's No. 1 priority: improve margins.
As it had warned last month, Allstate Corp. reported a fourth-quarter 2022 loss of $310 million as losses from auto insurance outpaced an increase in revenue. There is no one answer to the overall insurance industry's place within its cyclical path. Each product line needs to be looked at individually, according to Robert ... AIG late Monday terminated interim Chief Financial Officer Mark Lyons after he "violated his confidentiality/non-disclosure obligations," the company said. 
Allstate Reports $310M Q4 Loss as Auto Claims Costs Motor Past Rate Hikes
W.R. Berkley: Waiting for Discipline in Property; Overall Marketplace ‘Splintered’
AIG Fires Interim CFO Lyons