Viewpoints
Executive Utterances: On Presenting
The fastest way to lose a room is to start talking before you've said anything worth hearing.
Whether ...
Insurance AI Pilots Without a Framework Are Risky Business
The insurance landscape is complex for many reasons. There are a multitude of products, riders and needs. Insurance is sold through four channels: company-tied agents (captive), multi-carrier brokers ...
AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...
Agentic AI Is Coming. Insurers Can Help Boost Adoption
When people talk about the forces driving AI innovation, the spotlight usually falls on tech giants and research labs. These institutions may build the models and release the breakthroughs, but ...
How Carriers Can Win More Retail Broker Biz: Report
By segmenting retail brokers into tiers using premium volume, profitability and strategic alignment as factors to define top tiers, carriers can start to win more business, according to a new ...
Editor’s Question: Who Created the First U.S. MGA?
Readers of a book about the history of the insurance industry—or more specifically, about Crum & Forster's place in the last 200-plus years—will find out that C&F executives were ...
Long-Term Thinking and Scale Keys to Travelers Success: CEO Schnitzer
When an S&P Global Ratings executive asked the leader of Travelers how current challenges like tariff uncertainty, inflation and geopolitical risks influence the insurer's strategy, Alan ...
The Future of Insurance Underwriting: Carriers Empowering Agents
The future of underwriting will be built on closer relationships between carriers and insurance agents, with carriers working hand-in-hand with agencies to maximize profits from their books of ...
Insurers: It’s Time to Overexplain Your Use of AI
Property and casualty insurance companies are pouring billions of dollars into artificial intelligence programs to streamline their operations, but there's a return on ...