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  • Liberty Mutual Done with Fixing, On to Building
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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims

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How Modern Is ‘Modern Enough’ for Insurance Applications?
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Underwriting & Pricing

Insurers Win With Appeal Reversing Temporary Ban on Use of Credit Scoring

A judge in Washington ruled in favor of the insurance industry's argument against Washington Insurance Commissioner Mike Kreidler's emergency rule temporarily banning use of credit scoring. ...

Employees May Not Be Working Inside Office Buildings, But Cyber Criminals Are

The normal bustle inside of many office buildings has come to a halt during the pandemic switch to remote work, but these empty buildings could be inviting a different kind of activity: cyber crime. ...

Who Will Be Sued? Praedicat Scores Ease Underwriting for Emerging Risks

Last week, Praedicat, a liability risk analytics company, announced that it launched a new Company Risk Score designed to simplify the underwriting of complex emerging risks for liability insurance. ...

CEO Viewpoint: Jewelry Insurance Is a Carrier Growth Opportunity

With losses from Hurricane Ida and its aftermath reaching $25-$30 billion, far too many homeowners don't realize they may not have insurance coverage for flooding. While tens of thousands of flood ...

Buckle Up for Interesting Times: Not a ‘Standard’ Hard Market

Interesting. Fluctuating. Moderating. Fun. Those are the words that Patrick M. Gallagher, the chief executive officer of Gallagher Global Brokerage for the Americas, used to respond to a question ...

Carriers Prioritize Using Data for Pricing Decisions, Customer Experience: Study

The vast majority of carriers are prioritizing the use of data and analytic technologies to inform decisions on pricing, according to a new study conducted by Celent and commissioned by Equisoft. The ...

Lemonade’s Latest Launch Protects Puppies and Kittens

InsurTech Lemonade is now offering a preventative care package designed specifically for dogs and cats under two years old. The new addition will be part of the company's Lemonade Pet insurance ...

One of Best E&S Markets in 50 Years, Industry Veteran Says

The chair of W.R. Berkley Corporation has been observing conditions in the excess and surplus and specialty markets for more than five decades and said he views the current environment as just about ...

Global Reinsurers Saw Strong Premium Growth in H1: Willis Re

Global reinsurers performed well in first-half 2021, expanding their capital base and achieving exceptionally strong premium growth, according to Willis Re's latest Reinsurance Market Report. ...

Old-School Carriers Are Joining Digital Exchanges, Adding Twist to Marketplace Competition

Major U.S. insurers are joining new digital exchanges to sell not only their own policies but also those of rivals, a fresh twist in an industry known for fierce competition. The powerful new ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Laura BoettcherGender Balance as a Business StrategyLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationChad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for Insurers See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Liberty Mutual Done with Fixing, On to Building
  • Fixing Claims Negotiation (Part 5)
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