Technology & Analytics
Ignore the Naysayers: Blockchain’s Potential Touches Every Aspect of Insurance
Every emerging technology has its naysayers, who can be very accomplished in their field and still end up being wrong. For example, columnist and economist Paul Krugman once opined on the Internet's ...
P/C Insurers Struggle to Match the Digital Customer Service Wizardry of Others: J.D. Power
Property/casualty insurers have a long way to go toward meeting customer expectations about their digital interactions, the new J.D. Power 2018 Insurance Digital Experience Study found. J.D. Power ...
How to Fuel Growth Without a New Business Penalty: Put Down the Predictive Model Shotgun
This is the third in a series of articles by Valen Analytics looking at the hurdles that insurers must overcome to effectively implement and gain value from data analytics programs. When the ...
Strategic Blockchain: Xceedance and ChainThat Gain Critical Mass
Xceedance decided to jump on the blockchain bandwagon late last year—but rather than building its own platform, it invested in ChainThat, a specialist provider of blockchain solutions for the ...
The Latest Launches From XL Catlin, Willis Towers Watson and American Modern
XL Catlin has expanded its specialty aviation insurance to Mexico. Willis Towers Watson unveiled the latest version of its loss-reserving software known as ResQ. American Modern plans to offer a ...
Most Global Organizations Fail to Learn from Cyber Mistakes: WTW Survey
A majority of executives around the world feel their organizations can do better when it comes to learning from their past cyber mistakes, according to the results of a global survey conducted by The ...
Beyond Jeopardy and Board Games: IBM Computer Takes On Human Debaters
An argumentative computer proved formidable against two human debaters as IBM gave its first public demonstration of new artificial intelligence technology it's been working on for more than five ...
Carriers’ Slow Adoption of Digital Tech Hampers Agents’ Push to Do the Same
Insurance carriers' slow pace in adopting digital technology is hampering agents' push to do the same, according to a new industry survey from the Insurance Digital Revolution Initiative. The IDR ...