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Wild Weather Continues Across the U.S. This Weekend
Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
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Study Shows Consumer Willingness to Edit Claim Images
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JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
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State Farm’s California Homeowners Rate Request: It’s Settled — Almost
RLI Now Has ‘A++’ Rating from AM Best
First Atlantic Hurricane Forecast for 2026 Suggests Season Close to 30-Year Norm
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
Liberty Mutual ‘Shifting from Fixing to Building’ in 2026, CEO Says
What Berkshire’s CEO Abel Said About Insurance

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Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
Getting to the How and Why: AI Shows Its Work
Predicting the Insurability of Prediction Markets
Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

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Claims & Reserving

Does It Ever Make Sense for Firms to Pay Ransomware Criminals?

Global insurance company AXA announced in May that it will stop writing cyber insurance coverage in France that reimburses customers for making payments to ransomware criminals. Cyber insurance ...

We Can Work It Out: Negotiations Likely On COVID Reinsurance Losses

Catastrophe excess of loss reinsurance contracts "never anticipated an event like a pandemic" when written but cedents can still expect compromises from reinsurers, an industry executive said ...

Plaintiffs Dig to Unearth Old ISO Documents to Back COVID BI Claims

Plaintiffs attorneys are looking deep into the weeds for evidence to support claims for business income lost because of COVID-19 public safety orders. Lawyers for footwear wholesaler Marc Fisher LLC ...

Risk Alerts: Intellectual Property and Safety Risks for Cannabis Edibles

As more states have legalized recreational marijuana, the edibles market has seen a surge. But the choice by many manufacturers to market their products as candy look-alikes has ...

Dealing With COVID WC Vaccine Liability When the Office Reopens

As the owner of my own company, a lot of work, research and tension has accompanied our reopening plans. While our team is extremely excited about seeing each other in person, as a business owner, ...

Opioids Are the Next Tobacco. Are Antibiotics the Next Opioids?

The fact pattern is familiar. Drug companies market a legal and regulated drug, resulting in significant overprescription of that drug. Over time, a public health crisis emerges and annual deaths ...

Loss Reserve ‘Conservatism’ Will Shape the Pricing Cycle

According to our analysis of loss reserves published in mid-March, the year 2020 marked the 15th straight year that the U.S. property/casualty industry's loss reserves developed favorably—by about ...

Risk Alerts: Cyber Threats to Automated Electric Vehicles, U.S. Infrastructure

Automated electric vehicles exposed to cyber threats. Researchers from the University of Georgia have identified cybersecurity weaknesses that could threaten the safety of connected and automated ...

How Insurance Providers Can Use Technology to Help Employees Make Better Decisions

It's not news that digital transformation is changing the insurance business. Now companies are under more pressure to gain a better understanding of their content. We historically have managed ...

Six Tech Levers Driving Digital Transformation in the New Normal

With new variants of the virus emerging, it may seem a bit premature to anticipate the end of the COVID-19 pandemic, but many organizations are accelerating digital transformation initiatives that ...
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Latest

  • Wild Weather Continues Across the U.S. This Weekend
  • Study Shows Consumer Willingness to Edit Claim Images
  • McDonald’s Must Face Black Executives’ Harassment, Retaliation Claims
  • Pennsylvania Regulators Seek $2.6M in Penalties for Deadly 2023 Chocolate Factory Explosion
  • JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve
  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty
  • P/C Industry Loss Reserves Redundant by More Than $20B: Assured Research
  • Loss Trends Outpacing Pricing Assumptions: Other Liability Analysis

Contributors

Chad LangfordWhy Claims AI Build vs. Buy Decisions So Often Miss the MarkDaniel HofmeisterViewpoint: Runoff Specialists Have Evolved Into Key Strategic Partners for InsurersKate DombrowskiFrom Skill to System: The Next Chapter in Insurance Claims NegotiationLeslie SapienzaReal Customer Connections: What Valentine’s Day Teaches InsurersLaura BoettcherGender Balance as a Business Strategy See Our Contributors

Features

  • Investor Chicken Little and the AI Sales Channel: OpenAI Insurance Apps Trigger Uncertainty

  • Getting to the How and Why: AI Shows Its Work

  • Predicting the Insurability of Prediction Markets

  • Myth vs. Reality: How Insurers Compete With Tech Giants on Customer Experience

  • The Trillion-Dollar Gap: How User-Centered Design Built Tech’s Giants—and Why Insurance Must Follow

  • How Artificial Intelligence Is Changing Cyber Risk in 2026

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Marsh & McLennan Companies, Inc.MRSH$176.48up+3.26%
Trupanion, Inc.TRUP$26.21up+2.74%
Arthur J. Gallagher & Co.AJG$214.82up+2.45%
Hagerty, Inc.HGTY$10.49up+2.44%
Root, Inc.ROOT$45.59up+1.90%
Company Symbol Close 1 Day Chg
Slide Insurance Holdings, Inc.SLDE$16.37down-5.38%
Heritage Insurance Holdings, Inc.HRTG$25.65down-3.64%
Kingsway Financial Services Inc.KFS$10.00down-2.15%
HCI Group, Inc.HCI$151.55down-1.62%
Neptune Insurance Holdings Inc.NP$21.83down-1.53%
* As of March 20, 2026; Source: S&P Global Market Intelligence
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  • Fixing Claims Negotiation (Part 5)
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