cognitive computing Archives - Carrier Management

Using Cognitive Computing for Workers Comp Claims

Armed with cognitive computing technologies, the property/casualty insurance industry is making it more difficult to perpetrate claims fraud successfully. Employers, insurers and the economy at large ...

Cognitive Computing Takes Off

Cognitive computing is catching on fast among property/casualty insurance companies, which are embracing the new technology in pursuit of labor efficiency more than labor replacement—at least for ...

Deepening Automation and AI in Insurance

Insurers are increasingly under pressure to cut costs and offer better digital services to their customers. While core systems replacement and modernization activities close the gap to a degree, ...

Responsive Natural Language Technology Promises Better Customer Experience

Natural language technology may offer one way for property insurance carriers to change a disappointing trend revealed in a recent customer survey about insurer claims service, some experts believe. ...

How Virtual Agents Powered by Artificial Intelligence Can Transform Insurance

As with most industries within the financial services sector, insurance is facing the dual pressures of needing to keep costs down in a competitive environment while maintaining satisfaction ...